Remote Engagement Player Coach - EST​/CST

Remote Engagement Player Coach - EST/CST

Amplity is looking for a Remote Engagement Player Coach to join our remote team. This position is head‑count for Establishment and requires a mix of sales and coaching skills.

The Remote Engagement Player Coach performs the duties of a Remote Engagement Sales Representative while also guiding and coaching the team to achieve performance metrics. Responsibilities split between individual contribution and coaching support.

• Communicate effectively with Amplity leadership and clients.
• Engage customers via remote channels (phone, email, virtual platforms) to promote products and services.
• Build relationships and identify opportunities to meet customer needs.
• Achieve individual sales targets and performance metrics.
• Coach team members in teamwork, call quality, and sales techniques using the Coaching Guide.
• Assist with call monitoring, coaching activities, and performance strategies.
• Ensure compliance with, and correct any performance issues.
• Create and deliver individual development plans and performance appraisals.
• Maintain a positive team environment through meetings and communication.
• Support new hires with onboarding, training, and technology use (CRM, reporting).
• Maintain attendance and scheduling documentation.
• Stay compliant with employment laws, HR policies, and corporate guidelines.
• Perform additional duties as assigned.

• BA/BS degree or equivalent experience.
• Experience in sales or a supporting role; remote or inside sales preferred.
• Prior coaching or mentoring experience desirable.
• Experience in aesthetics, pharmaceutical, or healthcare industry preferred.
• Successfully complete all Amplity and company required training.
• Willingness to cover all time zones as needed.
• Travel up to 20% for training and meetings.
• Proficiency in Microsoft Office Suite and TEAMS.

• Problem‑solving skills.
• Excellent written, verbal, interpersonal, and listening skills.
• Strong attention to detail and organizational skills.

• Communication Skills
• Decision Quality
• Business Acumen
• Planning
• Driving for Results
• Interpersonal Savvy
• Customer Focus
• Motivating Others

All positions at Amplity demonstrate our EPIIC Values (Excellence, Passion, Innovation, Integrity, Collaboration) to uphold high‑service standards.

Amplity powers biopharma innovation through expertled teams that deliver contract medical, commercial, and communication excellence. We focus on improving patient outcomes by executing excellence across all business shapes, sizes, and specialties.

We encourage and support equal employment opportunities for all associates and applicants without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Employment decisions are evaluated based on skills, knowledge, ability, job performance, and other qualifications.