Associate Degree Apprenticeship Program - F&I Operations - Midwest; Summer

Associate Degree Apprenticeship Program - F&I Operations - Midwest (Summer 2026)

Zurich North America’s Apprentice Program

Zurich is accepting resumes for our 2026 Apprentice Program, apply today! The program launches at the beginning of Summer 2026, as early as June 16th through July 20th.

About the program:

Our innovative General Insurance Apprentice Program allows participants to simultaneously gain their first‑time higher education and the experience to launch a rewarding career in commercial insurance.

• Engage with both internal business partners and external customers through various communication channels, including phone calls, to ensure effective and timely communication.
• Process billing for Enterprise Rental Car (ERAC) reservations using the ARMS system.
• Prepare and send cancellation letters for Guaranteed Asset Protection (GAP) coverage.
• Sort and route incoming GAP mail to appropriate claims teams, updating files as required.
• Monitor and manage the Vehicle Service Contract (VSC) Outstanding Report by voiding and reissuing expired credit card entries and supporting other payment‑related tasks.
• Assist with various administrative duties to ensure smooth team operations.

The two‑year program offered in the Midwest combines targeted virtual coursework at Harper Community College with relevant work rotations at Zurich North America’s Overland Park, KS;
Schaumburg, IL; or remote office.

The ideal candidate is seeking a first‑time associate degree and has minimal college credits completed.

Apprentices who successfully complete this two‑year program will:

• Work in a paid, benefit‑eligible full‑time position at Zurich.
• Work 3 days a week, study 2 days a week, and be paid for all 40 hours/week.
• Earn a tuition‑free Associate in Applied Science degree in Business Administration with a concentration in Insurance (virtually at Harper College).
• Receive a Department of Labor Certificate of Apprenticeship.
• Possess credentials and skills for today’s ever‑changing marketplace.

• High School Diploma or equivalent.
• Professional work experience not required.
• Must be enrolled and validated as college‑ready by Harper Community College Admissions. This is a separate application process that can take place concurrently with Zurich’s application process.

• 1 or more years of work experience and/or leadership role in student activities and/or significant voluntary community service.
• Interest in pursuing a career in the insurance industry.
• Ability to balance multiple priorities between work and school deadlines.
• Strong customer service skills.
• Collaboration and problem‑solving skills.
• Ability to communicate with impact.
• High degree of self‑discipline and focus.
• Attention to detail.
• Ability to collaborate and work successfully in a team environment.
• Intermediate computer skills, specifically Excel.
• Ability to navigate learning and interactions in an online environment.
• Strong written and verbal communication skills.

The proposed hourly rate for this position is $19.24, with short‑term incentive bonus eligibility set at 5 %.

Remote Working:
Hybrid

Schedule:

Full Time

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.