Franchise Development Specialist

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The Franchise Development Specialist is a critical role in the franchise development process, ensuring that all incoming leads are properly screened, qualified, and transitioned to the franchise sales team for further engagement. The Specialist serves as the first point of contact for prospective franchisees, shaping their initial experience with our brand and coordinating candidate milestones, including AFC Decision Days.

• Serve as the initial point of contact for inbound sales leads.
• Cold call to generate leads when directed.
• Soft qualify leads and move them through the initial stage of the sales process via various communications.
• Effectively manage the initial stages of the pipeline with multiple lead owners.
• Collect data on leads and document appropriately.
• Meet initial contact metrics as well as other pipeline KPIs.

• Support candidate milestones such as Decision Day.
• Coordinate trade show logistics and represent the brand at trade shows when necessary.
• Support administrative activities in the absence of the administrator, or during high volume work periods.
• Perform other job‑related duties and responsibilities as assigned.

• Excellent verbal, written, and interpersonal communication skills.
• Ability to manage multiple priorities, meet deadlines, and operate in a fast‑paced, growth‑focused environment.
• Experience with a CRM and managing a pipeline preferred.
• Experience in franchise sales or health system development preferred.
• Knowledge of franchise laws and healthcare compliance preferred.

Sitting and computer work for extended periods. Ability to travel by car and airplane.

Flexible work from home options available.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

American Family Care has pioneered the concept of convenient, patient‑centric healthcare. Today, with more than 250 clinics and 800 in‑network physicians caring for over 6 million patients a year, AFC is the nation’s leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest‑growing companies in the U.S., AFC’s stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.