Business Services Specialist II; Plus One

Overview

Employer Industry: Automotive Services

Why consider this job opportunity:

• Hourly base pay rate is $18.17 - $27.31/hour, with potential for additional compensation through commissions or incentive programs
• Minimum of sixteen hours of paid time off every month, plus seven paid holidays annually
• Opportunity for career advancement and growth within the organization
• Flexible remote work option available within specified time zones in the United States
• Supportive, people-centered work environment focused on collaboration and communication
• Comprehensive benefits package including healthcare insurance and retirement planning

• Manage communication and transaction support between the employer and commercial clients/buyers
• Maintain Smartsheet tracking for gate pass verification and client assistance workflows
• Respond to client inquiries and resolve issues while adhering to company policies
• Generate buyer gate releases and collaborate with teams for vehicle release verification
• Monitor and update vehicle notes and manage shared communication channels

• Physical ability and mental acuity to perform job duties within required time frames
• Strong problem-solving skills and ability to meet established KPIs
• Experience with managing internal and external account relationships
• Proficiency in using Smartsheet and AS400 systems for tracking and reporting
• Ability to efficiently follow established client and procedural SOPs

• Experience in an administrative role within the automotive or related industry
• Familiarity with communication tools and platforms used for client interaction
• Skills in collaborating with teams to address client needs and resolve issues
• Previous experience in a role requiring effective problem resolution and client service

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.