Senior Workforce Planning Analyst

Overview

At Jack Henry, we’re more than a technology company, we’re a force for good in financial services. We’re redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates.

If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we’d love to meet you.

The Senior Workforce Planning Analyst, under minimal supervision, executes large-scale workforce planning initiatives and projects. This role involves collecting and analyzing workforce data, forecasting staffing needs, and contributing to the development of strategies to ensure the organization has the right number of employees with the right skills. The Senior Workforce Planning Analyst will work closely with the Workforce Planning Supervisor and other People & Culture team members to align workforce planning with business goals.

This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX;
Springfield, MO; or Monett, MO.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

• Leads and supports large‑scale workforce planning projects by executing key initiatives, monitoring progress, identifying risks, and delivering status updates and recommendations to leadership.
• Performs advanced workforce analytics, incorporating external labor market data and future‑of‑work insights to guide strategic planning.
• Builds and refines workforce forecasts and modeling tools aligned with business priorities and industry trends.
• Partners with People & Culture, business leaders, Talent Development, and the PMO to coordinate planning efforts and address critical skill gaps.
• Contributes to enterprise workforce strategy frameworks and ensures all planning processes comply with organizational policies and regulations.
• May perform other job duties as assigned.

• Minimum of 6 years of experience in strategic human resources, workforce planning, organization development, industrial psychology, data science or talent development.
• Bachelor’s degree.

• Certification in workforce planning or human resources (e.g., SHRM-CP, SHRM-SCP) preferred.

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Adaptability to changing business needs and priorities.
• High level of accuracy and attention to detail in all aspects of work.
• Strong organizational and time management skills.
• Ability to work with confidential materials and employee information.

We offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.

We’re also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of account holders.

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It’s this shared commitment that drives our success. We’re proud to foster an environment where inclusion, sustainability, and community impact are more than values, they’re how we operate.

Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.