Integration Manager

What You'll Do

As an Integration Manager
, you'll get the opportunity to manage a queue of Salesforce work orders to drive payroll integration projects with our clients and their payroll providers. Ensure timely, accurate, and secure integrations through file testing. Demonstrate the ability to communicate professionally and consultatively with clients, payroll providers, other external vendors, and our internal business partners, including client onboarding and client service team members.

Demonstrate the aptitude to learn payroll processes and procedures and understand the cross functional impact of payroll on other retirement processes.

• Manage a queue of work orders to drive new EDI (Electronic Data Interchange) integrations between Principal's recordkeeping systems and client payroll systems.
• Provide maintenance, research and troubleshooting for existing EDI integrations.
• Deliver concierge level customer service and effective change management practices to ensure a smooth and accurate setup.
• Demonstrate the aptitude to learn and effectively use internal systems and processes.
• Be able to have conversations with clients, their payroll providers, and our internal business partners to deliver effective payroll solutions.
• Perform other job-related duties and special projects as required.

Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose‑led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!

• High school diploma or equivalent experience required, and 6+ years of related work experience.
• Have working knowledge of business processes, financial service products and systems. Knowledge of retirement plans and products preferred.
• Have advanced skills with the Microsoft Office Suite.
• Be able to demonstrate competency & proficiency with advanced data manipulation & analysis with Microsoft Excel and other similar tools.
• A good understanding of related accounting and record‑keeping processes preferred.
• Balance working independently with working in a team environment.
• Ability to adapt to change.
• Excellent communication skills both written and verbal.
• Be able to maintain confidentiality.

Salary ranges below reflect targeted base salaries. Non‑sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

$22.93 - $40.96 / hour

Personal Time Off (PTO) is provided to hourly (non‑exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short‑term illness.

Yes

This role offers in‑office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements (only if residing more than 30 miles from Des Moines, IA, or Charlotte, NC). You'll work with your leader to figure out which option may align best based on several factors.

At this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1‑OPT, F1‑CPT, J‑1, etc.) For additional information around work authorization needs please use the following links:
Nonimmigrant Workers and Green Card for Employment‑Based Immigrants.

For Principal Global Investors positions, you'll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and…