Customer Development, Integrated Operations Director; Remote

Overview

Job Description - Customer Development, Integrated Operations Director (Remote) (054425)

Customer Development, Integrated Operations Director (Remote)

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations.

Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

As an integral part of Capgemini’s Integrated Operations practice, you will be part of a team that will lead our Clients towards large-scale transformations applying an end to end integrated vision of process integration, automation and technology solutions at the very forefront of innovation to help our clients achieve a frictionless enterprise vision, roadmap and ecosystem for your assigned pillar of expertise or area of responsibility.

You will have the opportunity to shape the future of business operations at large and will take responsibility for fine-tuning and orchestrating technology-enabled transformation projects. We seek experienced, focused and driven individuals who have the ability to design content, present content, influence, lead, design and deploy strategic, global and integrated operating model design, strategy transformation, transition execution and manage run projects and delivery as needed.

Must have executive presence, domain knowledge, ability to design a complex business case, translate the business case and solution to run, and support run operations as needed to deliver on committed value unlocks and said business case. Must have a strong understanding of industry and domain experience relating to your pillar including industry trends, best practices, process, technology and our Capgemini approach and assets.

Must be versatile and support all facets of strategic consulting from design to deployment for the Integrated operations practice.

Understands leading and innovative technology for pillar such as tools focused around Trade Promotion Planning, Optimization and Management commercial activities, can translate Customer Development (CD) Insights and analytics, develop strategic growth plans, channel development, business plan development and execution, industry leading platforms, automation. Management/Optimization processes to address industry best practices associated with customer types (retail, wholesale, distributor, B2B, etc). Industry domain experience in supply chain and CPG or Retail

You will need to demonstrate the ability to:

• Create and communicate a transformation roadmap and vision around how organizations execute and manage go to market activities relating to category and channel performance tracking, customer business plan execution, promotional and in store execution…