General Manager, Staffing

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

As General Manager, Staffing, you will be the single key owner in driving Toptal’s Staffing business growth by serving as the end-to-end owner of the new, exciting, high-impact business line. Leveraging your commercial and entrepreneurial experience, you will build the business from the ground up, starting with market positioning and strategy, through establishing market fit, and then towards profitability and scalable business operations.

This line of business pertains predominantly to on-site traditional staffing. Toptal owns  and this line of business will be launched under this brand.

This is a remote position. Resumes and communication must be submitted in English.

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

Your primary responsibility will be to ensure the success of the business, measured by revenue growth, pipeline health, and gross margin. As the single accountable owner for the business P&L, you will work to optimize supply and demand for the business, and balance driving the top line while achieving operational efficiency. You will work closely with Toptal Executives and Senior Leadership to ensure the business is aligned with the broader growth goals of Toptal, and represents the Toptal brand in every aspect.

As you build your business strategy, you will analyze market and industry opportunities and identify those with highest potential. Following an agile approach, you will build and test new offerings with clients, using initial client feedback to quickly achieve product-market fit. Working closely with Marketing and Talent Operations, you will lead the creation of an execution plan to ensure the right talent and/or solutions are identified and available to deliver on demand to Toptal clients.

Critical for success is your ability to work both on the front‑lines with clients, guiding them as a trusted business partner through their business challenges, and internally at Toptal where you will work cross‑functionally with teams such as Marketing, Legal, Finance, and Sales. Additionally, you will establish robust analytics and feedback loops to continuously iterate on your initial strategy, ensuring constant refinement and improvement.

This highly visible position demands a leader with exceptional communication skills, an entrepreneurial spirit, and an unwavering commitment to driving growth. If you are passionate about launching new ventures and transforming them into substantial revenue opportunities, we encourage you to join our team and be at the forefront of Toptal’s continued success.

• Onboard and integrate into Toptal.
• Learn Toptal’s business model, our value proposition, and our story.
• Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.

• Understand our go‑to‑market model across SMB and Enterprise, and be able to articulate Toptal’s capabilities and differentiators.
• Conduct market and industry research related to staffing opportunities, demand, and location, identifying opportunities and forming your hypothesis for business positioning and differentiation versus the competition.
• Partner closely with Marketing to research and validate the market opportunity and ability to fulfill the demand.
• Draft your initial Staffing business plan, GTM strategy, and occupations, iterating on the strategy through feedback from direct client calls and meetings, while exercising discretion and independent judgment.

• Complete your Staffing business plan.
• Identify the infrastructure, systems, organization, processes, and legal requirements needed to support your staffing business.
• Create the case for build versus buy…