Sr Business Program Manager

Company Overview

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by

Our business is about being there for people in need. If you are ready to make a difference, Aflac offers a flourishing career.

Hybrid or Remote depending on location within continental US.

• Within 50 miles of the Aflac offices in Columbus, GA or Columbia, SC – hybrid. Expected to work in office at least 60% of the week; remaining time from home.
• More than 50 miles from those offices – remote. Expected to work from home; occasional office visits may be requested.

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

• Demonstrated experience in project management, root cause analysis, and change management.
• Proficiency in process improvement techniques, diagnostic and creative problem‑solving skills, and strong analytical, facilitation and negotiation skills.
• Working knowledge of project life cycle, business capabilities framework, and business process re‑engineering.
• Strong teamwork and interpersonal skills with the ability to communicate at all organizational levels and collaborate with business unit customers, IT, and management.
• Consultative skill set: problem identification, solution development, and gaining customer buy‑in.
• Excellent presentation, oral, and written communication skills.
• Ability to mentor and train project team members, analysts, and project managers.
• Advanced skills in cultural awareness, leadership, communication, influence, negotiation, and conflict resolution.
• Experience leading cross‑functional teams.
• Well versed in project management methodologies (agile, waterfall, etc.).
• Effective time‑management and prioritization skills.

• Bachelor’s Degree in Business Administration, Statistics, Computer Science, or a related field.
• Eight years of professional, job‑related experience in project, program or portfolio management, business analysis, process improvement, change management, documentation development, business process modeling, and/or leading complex projects with proven success.
• Prior experience in a consultative or problem‑solving environment working with cross‑functional groups to implement projects.
• Certification in Project Management Professional (PMP), Lean, Six Sigma (Green Belt), or other comparable project management/quality certification; program management (PGMP) certification preferred.
• Or an equivalent combination of education and experience.

• Less than or equal to 10% travel.

• Lead the end‑to‑end management of multiple complex programs; oversee planning, execution, and delivery of strategic business and organizational objectives.
• Provide strategic guidance and leadership to program management teams; maintain alignment of program scope with business objectives, recommend improvements, and ensure adherence to goals, timelines, and budget.
• Build and maintain stakeholder relationships; effectively communicate with key executives, cross‑functional teams, clients, and project management teams; clearly identify, develop, and inform on all goals, timelines, risks, and progress.
• Identify, analyze, and mitigate program risks; evaluate methods of assessing strengths and improvement areas; monitor and assure that project work remains business‑feasible.
• Manage organizational change associated with programs; anticipate and identify barriers, facilitate transitions, and develop solutions; identify opportunities for process and efficiency improvements; implement best practices and lessons learned; ensure compliance with organizational, regulatory, and contractual obligations; establish governance structures and controls.
• Produce accurate and timely reporting of program status throughout its life cycle; ensure goals and deadlines are consistently met or…