Operations Coordinator

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For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

As an Operations Coordinator, you will play a pivotal role in ensuring the smooth and efficient operation. You will work closely with various departments and teams to streamline processes, manage resources, and maintain high service standards. The ideal candidate will have a strong background in telecommunications operations and project management.

• Find opportunities to assume responsibility of work that will support Specialists, Supervisors, and Project Managers
• Execute administrative work and permitting tasks in a timely, efficiently, and high quality manner

• Bachelor’s Degree in Arts/Sciences (BA/BS) in Business, Operations Management, or a related field Preferred

• 0 - 2 of experience in telecommunications operations or a related field. Required
• Strong organizational and project management skills. Required
• Excellent communication and interpersonal skills. Required
• Proficiency in Microsoft Office Suite and project management software. Required
• Knowledge of telecommunications industry standards and practices. Required
• Ability to work independently and as part of a team. Required
• Attention to detail and problem-solving abilities. Required
• Strong time management and multitasking skills. Required

Hybrid2:
This role falls into our hybrid work model, which is 1-day work from home (typically Friday but may vary depending on the position) and 4-days in the office to optimize collaboration, relationship building and key stakeholder engagement, and may require some travel as needed.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

The pay range offered for this position is $24.71 - $33.99 per hour. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Entry level

Full-time

Management and Manufacturing

Telecommunications and Wireless Services

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