Process Improvement Consultant

Position: PROCESS IMPROVEMENT CONSULTANT
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Job Description # PROCESS IMPROVEMENT CONSULTANT
* Drive Business Performance via designed processes
* Measure, analyze, and evaluate existing technological processes, collect data to identify root causes, perform cost benefit analysis, and identify improvement opportunities. Develop, recommend, and independently implement solutions for process improvement, system enhancement, and operations efficiency that are aligned with business priorities.
* Identify, implement, and maintain an effective process measurement system and define data collection plans (what data is, where it comes from) for each measure.
* Document processes according to Business Process Mapping standards.
* Develop, recommend, and independently implement methods to monitor and control redesigned processes and identify when processes begin degrading.
* Design, guide, and promote process architecture that aligns with business priorities.
* Promote and share best practices on process improvement activities across the organization.
* Research process improvement tools, techniques, and technology to determine potential impact and opportunities to provide additional value to the organization.
* Use documented processes to write detailed procedures that guide the user through the transaction
* Collaborate with business leaders, technology, and other stakeholders to connect process architecture roadmap with operational decisions.
* Minimum of 4 years of process improvement experience, project management, manager, team lead, or business consultant experience in technology and/or business functions.
* Ability to communicate at various levels of the organization to increase engagement and understanding of process improvement processes, goals and benefits.
* Strong project management skills with the ability to lead or manage highly complex projects involving multiple stakeholders, process improvements, communications and difficult change management.
* Superior oral and written communications skills with the proven ability to build relationships and successfully negotiate issues with the home office and field.
* Demonstrated high level of organization and follow through with the ability to effectively identify and independently establish priorities and meet deadlines on multiple assignments with high quality results.
* Demonstrated experience with utilizing various systems to collect and analyze data.
* Previous Facilitator and Coaching experiences where problem solving, process development, and/or behavior change methods and tools have been demonstrated.
* Minimum Lean or Six Sigma Black Belt Certification (Lean or Six Sigma Master Black Belt experience preferred) or equivalent relevant leadership experience of process improvement.
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