Documentation Specialist​/Knowledge Management Associate, Strategic Finance

Genesis
10 is currently seeking a Documentation Specialist / Knowledge Management Associate, Strategic Finance with our client in their Sunnyvale, CA or San Francisco, CA location. This is a 9 month contract and hybrid position. Pay rate range: $48.10 - $62.00 hourly W2.

The client is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, Client exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

We trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a client office, depending on what’s best for you and when it is important for your team to be together.

The Strategic Finance Center of Excellence (COE) is focused on centralizing, standardizing, and modernizing key financial operations to unlock scale, accuracy, and strategic capacity across the client. As part of this mission, we are building a strong knowledge management foundation to ensure process clarity, consistency, and adoption across Finance. This role will play a critical part in creating and maintaining documentation that supports process alignment, onboarding, and cross‑functional collaboration.

We're looking for a detail‑oriented Knowledge Management associate to help build and maintain this foundation. This role focuses on creating clear, accurate, and accessible documentation that makes complex processes understandable and promotes consistent application of established practices across Finance.

You will work closely with subject matter experts and process owners to capture critical knowledge through interviews, shadowing, and discovery sessions. Your work will ensure that documentation is not only comprehensive but also structured for easy adoption. You'll maintain version control, ensure governance, and support training and enablement efforts to drive adoption. This is a hands‑on role ideal for someone passionate about organizing complex information, ensuring process clarity and supporting change at scale.

At the client, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a client office on select days, as determined by the business needs of the team.

• Develop and maintain documentation such as Standard Operating Procedures (SOPs), Desktop Procedures (DTPs), job aids, and other knowledge assets (e.g., onboarding guides, process maps).
• Conduct stakeholder interviews, shadowing, and discovery sessions to capture accurate process details.
• Maintain centralized documentation repositories with clear version control and governance standards.
• Support knowledge management initiatives, including audits and updates to keep content current and aligned.
• Create training and enablement materials to support adoption at scale.
• Support the culture and values of the organization, including diversity, inclusion, and belonging, by collaborating with and helping others;
  Participate in organization‑wide events/initiatives.

• Bachelor's Degree in Business, Finance, or related field OR equivalent practical experience.
• 3‑4 years of experience in process documentation, knowledge management, or content development.
• Strong ability to create structured, user‑friendly documentation in a cross‑functional environment.
• Only candidates available and ready to work directly as Genesis
  10 employees will be considered for this position.

• Effective communication and stakeholder engagement skills.
• Strong attention to detail and organizational skills.
• Understanding and familiarity with business process management and knowledge management principles.
• Ability to identify…