IT Product Manager | REMOTE

Overview

IT Product Manager – OnTrac. OnTrac is hiring an IT Product Manager. Location is fully remote, but candidates must be local to Cleveland, OH;
Washington, D.C.;
Atlanta, GA;
Phoenix, AZ or Louisville, KY. Pay is $101,000 to $127,000 per year depending on experience and qualifications. Shift: Monday through Friday from 8:00am to 5:00pm. The Product Manager works closely with cross-functional teams to deliver exceptional experiences to our app audiences and plays a pivotal role in shaping the future of our products.

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

• Define and align product vision and strategy, collaborating with stakeholders to create a roadmap that aligns with business goals, based on market research, competitor analysis, and customer feedback.
• Develop and maintain a deep understanding of user personas, translating these insights into actionable requirements, strategies, and roadmaps.
• Champion agile methodologies and maintain a quality product backlog, working with the team to prioritize and refine user stories and deliver dynamic product demonstrations.
• Deliver a seamless, user-focused experience centered around user research, design, and communication.
• Build strong relationships with engineers, designers, and stakeholders throughout the business to foster cross-functional alignment and a cohesive and efficient product development cycle.
• Drive product success with data insights, establishing and monitoring KPIs, analyzing data to identify improvements, and using insights to enhance the user experience and business goals.

• Bachelor’s degree, preferably in computer science, logistics, business management, or other related field.
• 2+ years of experience in product management with a proven track record of launching and managing products in an Agile environment.
• Excellent analytics, problem solving, communication, and customer service skills.
• Experience with user research methodologies and UX principles.
• Ability to manage multiple priorities and projects simultaneously and effectively.
• Willingness to travel up to 25%.

• Competitive individual and group benefits
• Medical, Dental, and Vision insurance
• Paid Time Off, including Holiday pay
• 401(k) with company match
• Referral Bonus Program - up to $500 per referral

• Define and align product vision and strategy, collaborating with stakeholders to create a roadmap that aligns with business goals, based on market research, competitor analysis, and customer feedback.
• Develop and maintain a deep understanding of user personas, translating these insights into actionable requirements, strategies, and roadmaps.
• Champion agile methodologies and maintain a quality product backlog, working with the team to prioritize and refine user stories and deliver dynamic product demonstrations.
• Deliver a seamless, user-focused experience centered around user research, design, and communication.
• Build strong relationships with engineers, designers, and stakeholders throughout the business to foster cross-functional alignment and a cohesive and efficient product development cycle.
• Drive product success with data insights, establishing and monitoring KPIs, analyzing data to identify improvements, and using insights to enhance the user experience and business goals.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply. OnTrac is proud to be an Equal Opportunity Employer. OnTrac values diversity and welcomes applications from individuals of all backgrounds, abilities, and experiences. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age.

Join us in our commitment to creating a diverse and inclusive workplace. If you are excited to be part of our team and contribute to our talent acquisition efforts, we invite you to apply. Lasership, Inc. dba OnTrac Final Mile with its affiliates, including OnTrac Logistics, Inc. (collectively, "OnTrac" or the "Company") is an equal opportunity employer.