Program Manager - Implementation

Overview

About Old Dominion Electric Cooperative: Incorporated in 1948, Old Dominion Electric Cooperative (ODEC) provides reliable, cost-effective, environmentally balanced, wholesale electric services to our 11-member distribution cooperatives in Virginia, Maryland, and Delaware. Our core business is generating, purchasing, and delivering electricity to our members. ODEC is a not-for-profit generation and transmission cooperative that operates for the benefit of our members, who are our owners.

Our home office is located in Glen Allen, Virginia.

Purpose of Job:

The Program Manager (PM) – Implementation will work out of ODEC’s Glen Allen, VA office. This position ensures the successful implementation and verification of ODEC’s energy program portfolio. The program offerings include areas of energy efficiency, demand response, distributed energy resource (DER) initiatives, and other emerging technologies.

You’ll work with ODEC Member Cooperatives, vendor partners, and manage work streams and projects. This role is ideal for someone who thrives at the intersection of member engagement, energy innovation, and operational excellence.

As a member of the Member Service & Strategic Electrification team, you are part of ODEC’s mission to contribute to and deliver a resilient and reliable energy future.

• Manage and implement the day-to-day function of energy programs, driving continuous improvement through operational excellence.
• Establish KPI’s and regularly evaluate program performance with reporting and recommendations.
• Takes the lead in performing impact M&V analysis.
• Oversees the management of our DERMS platform used to implement energy programs.
• Prepare reports and presentations for stakeholders, including program progress, outcomes, and financial performance.
• Manage vendor partner relationships to support program performance.
• Manage an operational budget, prepare annual work plans, and ensure accurate reconciliation.
• Manage and update content and resources for communication channels that meet the needs of members and consumers.
• Build and maintain strong relationships with Member cooperatives as a trusted program partner.
• Plan and coordinate a variety of annual education and training events for Members.
• Support other Member initiatives and contribute to a culture of collaboration, service, and excellence.

• Seven (7+) years of demonstrated experience in a customer-facing project management role, preferably within the utility industry, with experience using program platforms, tracking systems, CRM tools, or comparable technology solutions to support project delivery and customer engagement.
• Knowledge or experience in DER resources is preferred.

• Collaborative communication – ability to work collaboratively and productively with all stakeholders and communicate at all levels within an organization.
• Ownership – you take initiative, solve problems, and deliver results.
• Operational excellence – you align stakeholders and execute with precision.
• Excellent presentation, facilitation, and communication skills – both written and verbal.
• Member-first mindset – you listen and understand member needs and guide them towards an impactful and sustainable outcome.
• Demonstrated ability to effectively manage multiple projects simultaneously, with strong prioritization and time-management skills.

Bachelor’s degree in business or related discipline; or equivalent professional work experience.

Occasional travel is required for meetings and conferences. Most of the travel is within Member territory, with the occasional travel to industry events.

• Demonstrated effectiveness in verbal and written communication (in-person, phone, video, and digital collaboration platforms).
• Ability to work full days (8 hours) in an office environment, with occasional after-hours work as needed to support members and departmental needs.

To apply, select the Program Manager – Implementation or visit the careers page. We offer a competitive salary, robust health benefits package, 401(k) company match, defined…