Account Manager III

Location: Columbia, MD (Hybrid) or Houston TX

In this position you’ll be based in the respective office for a minimum of three days a week, with flexibility to work from home. If you already have a remote location recorded in Fusion, this arrangement will continue if you are successful, provided that you meet one of the following conditions:

• You have formal accommodation due to disability, medical or legal reason that enables you to work remotely
• You're a redeployment candidate under notice of redundancy
• Your office closed, you were moved to a remote contract, and you don't live near any of our current offices

Computershare Corporate Trust is built on a foundation of “Trust Makes it Work” – expertise, relationships, and innovation you can trust. When you join this dynamic team as an Account Manager III you will enjoy a career, teamwork, flexibility and leadership you can trust to help accelerate your personal and professional goals.

Corporate Trust is a market leader with decades of experience as a provider of trustee and sophisticated agency services for private and public companies, investment bankers, asset managers, governments and institutions. We offer a wide range of services that fulfill our clients with a best‑in‑class reputation built on our high‑touch approach to client service, and we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.

Do you bring trusted experience to Computershare Corporate Trust? Do your strengths include a passion for numbers with high attention to detail and accuracy, excellent verbal, written, and interpersonal communication skills, and the ability to independently perform tasks within the Securities Admin Services lines of business?

As our Account Manager III for the Specialized Asset Services (SAS) Control Efficiency Project Oversight (CEPO) team, you will translate a deep knowledge of SAS products and processes to help transform the technology platforms to run more efficiently and with better controls.

• Interface with the business to determine and document requirements for key process/systems enhancements
• Lead efforts to design efficient, controlled processes, seeing the big picture while working through detailed challenges
• Interface with Technology partners to translate needs, challenges and opportunities for process design and refinement
• Directly conduct user acceptance testing and organize end‑user testing efforts
• Drive implementation and adoption of process/systems changes
• Provide top‑tier customer service and solutions for internal customers and partners
• Build and foster strong working relationships with SAS managers and analysts, ensuring effective communication and idea generation for future builds and enhancements

The leadership aspect is one of the most important elements to the role’s success. Being able to bring people together to work collaboratively will be a strength of yours; you will develop and execute plans to improve the effectiveness of SAS’s processes and systems.

Leadership doesn’t just come down to implementing changes; it also involves building and maintaining relationships across our business and influencing and negotiating with stakeholders.

• Minimum of 10 years of experience in trust, financial services, or account management, or a combination of education and experience
• Ability to organize and manage multiple priorities and achieve results
• Strong understanding of Collateralized Loan Obligations and Loan Finance Facilities
• Ability to develop and execute business strategies tied to a common vision, maximizing revenue and profitability
• Ability to communicate effectively with people at all levels of the organization
• Process‑oriented with the ability to envision an improved future state and drive positive changes

Paid parental leave
, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical,…