Channel Sales Manager

Channel Manager – Consumer Sales

Verizon recently acquired Frontier and plans to transition non-union Frontier employees into Verizon compensation and benefits programs. This position will be part of that planned transition.

At Frontier, seeing what's beyond the horizon is in our fiber. And we’ve been doing just that for over 80 years – connecting communities with emerging communications technology across the country. At Frontier, we’re transforming our business to break new ground and taking the digital revolution across the nation. We’ve invested over $1.6B to roll out fiber-fast internet to 10m+ homes by 2025.

We’re growing our team so you can join us in exploring and opening new frontiers. Here, you’ll have the opportunity to build a powerful foundation for America’s future and yours.

As a Channel Manager, you’ll report to the regional consumer sales team and is responsible for improving the penetration of our fiber optic broadband service within the assigned residential territory. We need a proven leader to own the performance and drive results spanning multiple channels including D2D, residential agents, multifamily, and more. In this hybrid role, you will have a defined work location HUB which includes work from home and assigned days in the office set by your manager.

The HUB for this role will be (include HUB location entered on TPT Request).

You are a driven sales leader with a knack for building high-performing teams. You take ownership of your team’s success. You have several years of experience in frontline sales and can pivot quickly between hands-on sales coaching and KPI reporting. You are just as comfortable in the field talking to customers as you are in the boardroom reporting on YoY results.

Speaking of results, yours are always second to none. You do everything with excellence and expect the same from your team. As a creative thinker, you take responsibility for meeting your numbers even when that means thinking outside the box and trying new approaches.

• Recruit and lead a team of internal and contract sales professionals (D2D, multifamily, and community engagement); tracking and improving results each month through motivation, headcount growth, and vendor engagement
• Assign territory to sales professionals while managing KPIs and sales activity within the assigned territory
• Drive residential fiber customer penetration, while reducing churn and improving customer lifetime value
• Develop fresh insights and techniques to reach more households with fiber optic internet
• Travel up to 25% as necessary
• Outperform our competition and delight our customers everyday

• 1+ years of experience in residential telecommunications (cable, telco, or fiber) sales experience with demonstrated success
• 3+ years of experience leading top-performing sales teams
• Deep understanding and ability to comprehend and produce accurate sales trends, and forecasts, and uncover opportunities within the KPIs

Bachelor's Degree Or Similar Work Experience Required

• 20 PTO (Paid Time Off) days + 10 paid holidays per year
• Salary Range: $82,000 to $115,000
• Day one medical, dental, vision and prescription drug plan
• 401k match of 50% on 6% of eligible compensation
• Tuition Assistance Program
• Personal & Work Life Balance Resources & Wellness Support Assistance
• Employee Resource Groups
• Same-sex spouse and domestic partner benefits coverage
• 10 weeks of paid parental leave, & a phased return to work program for new parents
• Up to $10k in adoption program assistance
• 3 weeks of paid caregiver leave

Frontier salaries are estimated by third parties and may or may not reflect actual or total compensation. Please confirm with your recruiter.

When you’re in the business of making connections, diversity and inclusion become part of your fiber. We believe in unlocking the power of diversity to drive digital connectivity, so if you feel your experience looks a little different and can add value, we encourage you to apply! #Build Gigabit America

Frontier Communications is an Affiantive Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.