Senior Business Analyst

Ciklum is looking for a Senior Business Analyst to join our team full-time in Poland.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

As a Senior Business Analyst, become a part of a cross‑functional development team engineering experiences of tomorrow. Client - the largest professional services network in the world by revenue and number of professionals. Client provides audit, tax, consulting, enterprise risk and financial advisory services worldwide.

• Analyze capability gaps within сustomer’s organization
• Propose improvement methods and appropriate solution options
• Identify and define business needs and goals. Outline clearly stakeholders’ impact and their outlook on the project and teams
• Collaborate proactively with Business Stakeholders, Project Managers and Teams to reach a common understanding of the solution to address the needs
• Manager requirements communication considering the project’s specifics and stakeholders’ preferences
• Moderate meetings and workshops
• Manage solution scope, detect and track changes
• Manage requirements related conflicts and issues up to resolution
• Prioritize requirements and manage their allocation
• Define non‑functional requirements including external interfaces and constraints
• Mentor other analysts on request. Organise knowledge sharing and training sessions for other analysts
• Contribute to the corporate knowledge base
• Interact with product manager on product strategy definition
• Evaluate business analysis processes and give proposals for improvement
• Establish and follow requirements lifecycle processes
• Monitor solution implementation and conduct internal and external solution acceptance
• Care about continuous improvement of Customer satisfaction

• Very strong English verbal and written communication skills
• Clear understanding of principles and specifics of software development methodologies
• Extensive knowledge of business analysis activities and techniques
• Awareness of latest IT industry and digitalisation trends
• Knowledge of business process optimisation and modelling approaches
• Knowledge of requirements management tools (at least JIRA & Confluence)
• Knowledge of prototyping tools
• IT industry experience: 3 years or more, including collaboration with clients abroad
• Experience in business analysis or product management: 3 years or more, including defining solutions from idea to production
• Experience in Agile methodologies: 1 year or more
• Proven experience in communication to large audiences and top management

• Strong community:
  Work alongside top professionals in a friendly, open‑door environment
• Growth focus:
  Take on large‑scale projects with a global impact and expand your expertise
• Tailored learning:
  Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company‑paid certifications
• Endless opportunities:
  Explore diverse domains through internal mobility, finding the best fit to gain hands‑on experience with cutting‑edge technologies
• Flexibility:
  Enjoy flexibility – full remote working possibilities
• Care:
  We’ve got you covered with company‑paid medical insurance, mental health support, and financial & legal consultations

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting‑edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
With delivery centres in Wrocław and Gdańsk, our 300+ professionals in Poland drive forward‑thinking solutions for global clients. Join a community where collaboration sparks innovation—and your impact reaches millions.

Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.