Billing Specialist

Billing Specialist – MRI Software

Join to apply for the Billing Specialist role at MRI Software
. The role is hybrid: 2 days in our Solon, OH office & 3 days remote.

The Billing Specialist will work with the core business team and support any acquired entities’ AR portfolios. You will be responsible for all aspects of billing related to specific MRI Software verticals, coordinating with Finance, Legal, and Sales on new deals, client renewals, and ad hoc additions. Your work will help close monthly books for financial statement preparation and provide opportunities to learn new processes that could lead to increased roles and responsibilities.

• Process all billing opportunities related to assigned MRI Software business verticals.
• Gain an understanding of the end‑to‑end revenue impact of each billing and credit, including all deferred revenue implications.
• Identify, track, and resolve potential billing issues.
• Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing.
• Work with the Sales department to accommodate client requests.
• Research and resolve client disputes and escalates the issues to the right internal contacts/departments.
• Manage and maintain client information within the billing system to ensure proper delivery of invoices.
• Make recommendations to implement improved processes and procedures.
• Perform other duties and participate in other projects as assigned by management, including cross training within the department.

• Experience working with MS Excel and Word.
• Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Good communication skills and ability to work well individually or as a member of a team.
• Attention to detail and ability to plan, organize, prioritize and multi‑task.
• Shows strong initiative, problem analysis and problem‑solving skills.
• Bachelor’s degree or equivalent work experience.
• Background in Finance is preferred, but not required.
• Strong ability to resolve discrepancies and knowledge of billing systems.

• Join employee‑led groups such as our Diversity, Equity and Inclusion committee, Women and Allies, and Pride Event Group.
• Medical coverage options and HSA benefit for you and your family.
• Competitive 401(k) plan with company matching.
• Parental Leave Program that allows you to spend quality time with your new arrival(s).
• 20 days PTO plus observed holidays, plus 16 hours of ‘Flexi’ time a year.
• Tuition reimbursement for professional development and growth.
• Flexibility to work from anywhere in the world for two weeks a year.

From the day we opened our doors, MRI Software has built flexible, game‑changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of exceptional people. Our people‑first approach to Prop Tech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated.

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. We’re passionate about creating a work environment that makes you excited to show up every single day.

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status, and more. We believe that belonging is a direct result of diversity, equity, and inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success.