Principal Consultant Remote

About the Role

We are looking for a Principal Consultant to lead our largest partner engagement: a global biopharma company. This company has grown quickly within Able over the past year. Today it consists of two large work streams and several smaller ones, consolidated under the commercial innovation arm, a business and technology innovation group within the enterprise.

Key stakeholders on this company’s side include the head of the commercial innovation arm, and his direct reports across Product, Engineering, Program Management, and Data. Key stakeholders on the Able side include our CEO (Executive Sponsor) and our Engineering leads driving the partnership.

This role is newly structured to reflect the scale and complexity of the partnership. It is likely to start as a full-time assignment and may transition to a fractional arrangement in coming months. During that transition, the role will also assist in new partner deal acquisition and lead other existing partners.

You are a seasoned professional services team lead who has led client partnerships above $5M annually. You have experience leading teams delivering software products, and you are conversant in SDLC, data, and AI.

You have strong growth instincts and a track record of delivering growth in client partnerships. You can identify new opportunities for our partner and for Able, activate a team and plan to capture them, and do so with a focus on value creation rather than selling. You are comfortable using the latest AI tools across multiple use cases to increase team productivity and efficiency.

You are comfortable working with executives and hands-on with details. You enjoy solving problems, with a keen instinct for identifying and prioritizing the right problems to solve. You have high EQ and can collaborate with diverse personality types across the Able and partner teams. People gravitate to your ideas and enjoy working with you to generate new thinking and to execute on ideas.

Preferred qualifications:

• Experience working with an enterprise innovation team
• Experience working with a global team

Responsibilities include leading the global biopharmaceutical partnership to ensure:

• Consistently high value creation for the partner
• High partner satisfaction across stakeholders
• Able team health
• Consistently high quality of thinking and delivery
• Consistent account-level reporting, KPIs, and delivery governance

Developing and leading a Partner Development Plan including:

• Contributing to thought leadership and reusable frameworks to deepen the client relationship
• Owning the topline financial performance of the account
• Managing renewals, contract expansions, and long-term account planning
• Identifying and pursuing growth opportunities and service line expansions
• Building trusted-advisor level relationships with senior stakeholders
• Answering questions such as: vision, financial outcomes, moves to achieve the vision, and managing a distributed stakeholder ecosystem

Acting as a leader on Able’s Growth Team

• Growth Team includes Exec Leadership, Partner Leads, and Operations Leads
• Charting Partner Health, Growth Planning, and Partner Resource Allocation
• Representing the global biopharma company to ensure Able operationalizes the partnership for enduring mutual success
• Modeling and cultivating strong consulting acumen across all partner-facing teams

(As partnership becomes