Metrics and Reporting Analyst- Claims Team; REMOTE

Overview

Metrics and Reporting Analyst - Employee Benefits Claims Team (250000MK)

Location:

UNITED STATES-Remote

Organization:
Equitable

Schedule:

Full-time

At Equitable, our power is in our people. We are seeking an experienced professional to support metrics and reporting needs for the Employee Benefits Claims organization. This will include internal and external reporting for Short-Term Disability (STD), statutory disability programs, and state PFML products/services. Over time, the scope will expand to include life insurance, long-term disability, and supplemental health products (accident, critical illness, hospital indemnity, and wellness benefits), dental, and vision, requiring continuous monitoring of evolving metrics/reporting needs.

This individual must be able to help deliver Employee Benefits’ “Powerfully Simple” vision by supporting the Employee Benefits claims organization and developing a rigorous metrics and reporting strategy.

• Leverage extensive knowledge of relational databases to develop processes to automate reporting for the Employee Benefits Claims organization
• Help drive strategic thinking by delivering insights that require in-depth analysis and personal initiative
• Support the development of management dashboards to highlight key issues for the leadership team
• Author discrete sections of packages and communications of results (often for leadership audience)
• Track and analyze the outcomes and impact of various initiatives post-implementation
• Work across the organization to identify data needed to analyze the business at a granular level, gathering data through tools including financial, customer/producer, operations, expense and risk drivers of profitability
• Assist with development of strategic roadmap, identifying opportunities to leverage data and technology to enhance client relationships, retention and acquisition
• Partner with internal and external partners to assist with development of a claims data strategy
• Liaise with Finance, Operations, IT, Product and other data sources to identify trends, risks and opportunities and provide clear, concise, actionable insights
• Develop and maintain staffing models for claims resources and related support functions
• Partner with external data and AI-focused vendors to track technology initiative outcomes and results

The base salary range for this position is $75,000 - $85,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.

For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.

Equitable Pay and Benefits
:
Equitable Total Rewards Program

Required Qualifications

• 3+ years of direct experience with claims reporting in an Employee Benefits / Group Insurance setting
• 2+ years of experience with Excel, Access, Tableau, SQL and/or other relational databases
• 2+ years of experience with data analysis, including comfort with setting up relational databases, querying, manipulating and cleaning data sets
• Specific prior experience supporting one or more products: group dental, vision, life insurance, short/long term disability, statutory benefits, paid family leave, and/or supplemental health offerings (accident, critical illness, hospital indemnity, and wellness benefits)

Preferred Qualifications

• Experience with FINEOS claims software preferred, but not required
• Experience with machine learning and AI initiatives and related reporting
• Ability to work in a fast-paced environment with multiple projects and priorities
• Strong written and oral communication skills, especially translating technical topics into clear statements
• Ability to work independently, especially when sourcing data and performing technical tasks
• Comfortable interacting with individuals…