Restoration Estimate & Documentation Specialist Job Lakewood Colorado USA,Business

Benefits

Bonus based on performance
Dental insurance
Health insurance
Home office stipend
Paid time off
Parental leave
Training & development
Vision insurance
Wellness resources

Position Overview

SERVPRO of East Lakewood is seeking an experienced Restoration Estimate & Documentation Specialist to play a critical role in the accuracy, compliance, and optimization of our restoration estimates. This position is ideal for a detail-driven professional with advanced Xactimate knowledge who can analyze, refine, and strengthen estimates while ensuring all supporting documentation from the field aligns with insurance requirements.

Key Responsibilities

Review and revise Xactimate estimates for accuracy, completeness, and optimization prior to submission

Ensure all line items are fully supported by field documentation, photos, notes, moisture readings, and reports

Identify missed scope, under priced items, or inconsistencies and make necessary revisions

Cross-reference job documentation with estimates to meet carrier guidelines and audit standards

Improve estimate narratives and supporting explanations to reduce delays and rejections

Communicate with project managers and field staff to clarify scope and documentation gaps

Maintain organized, compliant job files ready for carrier review or audit

Support billing accuracy and timely collections by strengthening estimate submissions

Assist in standardizing estimating and documentation best practices across the office

Required Skills & Experience

Advanced Xactimate experience required

Strong understanding of insurance estimating, restoration scope, and carrier expectations

High-level administrative and organizational skills

Exceptional attention to detail and analytical ability

Strong written and verbal communication skills

Ability to manage multiple estimates and deadlines in a fast-paced environment

Proven ability to work independently and under pressure

Preferred Qualifications

Prior experience in the restoration or insurance claims industry

Familiarity with mitigation, contents, and reconstruction estimating

Experience reviewing or auditing estimates for compliance and billing accuracy

Ideal Candidate Attributes

Detail-oriented and process-driven

Confident working with estimators, adjusters, and field teams

Proactive problem-solver with strong follow-through

Professional, reliable, and accountable

This is a remote position.

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