Customer Executive Food Service CMC

Have you ever enjoyed Arnold®, Brownberry®, or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s®, or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA, the world’s largest baking company with over 20,000 associates working in bakeries, sales centers, offices and sales routes to deliver fresh products to consumers at every meal.

Join a safe, inclusive workplace that values diversity, promotes development, and allows associates to be their authentic selves. This remote position can be based anywhere in the United States.

Position Summary: The Bimbo Bakehouse Customer Executive (Non‑Comm) will lead, develop, and support National Non‑Commercial Food Service accounts (Sodexo, Aramark, Compass/Foodbuy, Premier, etc.). In this role you will lead the team within the assigned accounts, identify new prospects and opportunities, monitor current sales, and ensure profitability. You will collaborate with internal teams including Regional and Broker sales, R&D, Marketing, Supply Chain, Customer Service, Operations, and Consumer Insights.

Salary Range: $102,000 - $142,800

Benefits: Annual Bonus Eligibility, Comprehensive Benefits Package, Paid Time Off, 401(k) & Company Match

Key

Job Responsibilities:

• Develop mutually beneficial long‑term partnerships with customers.
• Establish relationships with key buying influencers at multiple levels, including senior leaders and management.
• Understand customer dynamics and initiatives and develop strategies to grow the account.
• Align sales activities with internal business strategies and objectives: profitability, market analysis, growth, and capacity utilization.
• Manage communication to all functional teams regarding account news and information.
• Consistently monitor sales performance with existing business and identify new opportunities.
• Field operational calls as needed and handle service‑related issues that may arise.
• Stay current with competitive and innovative developments in the marketplace.
• Report and present updates and results on a regular basis.
• Align with Business unit strategies and objectives: profitability, market defense, growth, and capacity utilization.
• Reach corporate revenue and profit goals by aligning specific customer strategies.
• Organize and maintain contract and pricing programs with each account.
• Effectively communicate (written and oral) and present to external and internal customers as required.
• Engage with customer culinary leads to present new and existing products and capabilities.
• Share best practices, ideas, and creative ways to enhance and improve internal processes.
• Must be able and willing to travel.

Key Behavioral

Competencies:

• Excellent organizational, communication (written and oral), and interpersonal skills.
• Financial and business analysis experience preferred.
• Strong project management skills are required.

Leadership

Competencies:

• Adapts approach and attitude in real time, according to the changing demands of different situations.
• Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
• Holds self and others accountable to meet commitments.
• Makes sense of complex, high‑quantity, and sometimes contradictory information to effectively solve problems.

Education and Work History:

• BA/BS in Business or a related field is preferred. A combination of education, training, and experience that demonstrates competency to perform the work may be substituted.
• Minimum of five (5) years of experience in a sales or account management role.
• Must have prior experience directly managing non‑commercial customers.
• Proficient in Microsoft Excel, PowerPoint, Word, and Outlook.

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.

Bimbo Bakeries USA is an equal‑opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other classification protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.