Channel Sales Manager

Channel Manager – Consumer Sales

At Frontier, seeing what's beyond the horizon is in our fiber. And we’ve been doing just that for over 80 years – connecting communities with emerging communications technology across the country. At Frontier, we’re transforming our business to break new ground and taking the digital revolution across the nation. We’ve invested over $1.6B to roll out fiber‑fast internet to 10m+ homes by 2025.

We’re growing our team so you can join us in exploring and opening new frontiers. Here, you’ll have the opportunity to build a powerful foundation for America’s future and yours.

As a Channel Manager, you’ll report to the regional consumer sales team and are responsible for improving the penetration of our fiber‑optic broadband service within the assigned residential territory. We need a proven leader to own the performance and drive results spanning multiple channels including D2D, residential agents, multifamily, and more. In this hybrid role, you will have a defined work location HUB which includes work from home and assigned days in the office set by your manager.

• Recruit and lead a team of internal and contract sales professionals (D2D, multifamily, and community engagement); tracking and improving results each month through motivation, headcount growth, and vendor engagement
• Assign territory to sales professionals while managing KPIs and sales activity within the assigned territory
• Drive residential fiber customer penetration, while reducing churn and improving customer lifetime value
• Develop fresh insights and techniques to reach more households with fiber‑optic internet
• Travel up to 25% as necessary
• Outperform our competition and delight our customers everyday

• 1+ years of experience in residential telecommunications (cable, telco, or fiber) sales with demonstrated success
• 3+ years of experience leading top‑performing sales teams
• Deep understanding and ability to comprehend and produce accurate sales trends, forecasts, and uncover opportunities within the KPIs
• Bachelor's Degree or similar work experience required

• 20 PTO (Paid Time Off) days + 10 paid holidays per year
• Salary Range: $82,000 to $115,000
• Day one medical, dental, vision and prescription drug plan
• 401k match of 50% on 6% of eligible compensation
• Tuition Assistance Program
• Personal & Work Life Balance Resources & Wellness Support Assistance
• Employee Resource Groups
• Same‑sex spouse and domestic partner benefits coverage
• 10 weeks of paid parental leave, & a phased return to work program for new parents
• Up to $10k in adoption program assistance
• 3 weeks of paid caregiver leave

Frontier Communications is an Affir­matic Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.