Specialized Services BDM

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At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world‑class support for the creators who shape the industry. Since 1998, we’ve grown into a global network of more than 70 studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations.

Our goal is simple: to be the go‑to global platform for technical and creative services in the video game industry. We help teams stay agile, scale quickly, and focus on building unforgettable player experiences. With deep expertise across our leading service lines and a worldwide team of specialists, we work side by side with our clients as their trusted partner, providing the talent, technology, and reach needed to bring great games to life.

Join us and help drive the adoption and growth of our Player Engagement Specialized Services, including Trust & Safety, Monetization, and VIP Concierge.

As a Specialized Services Business Development Manager, you will be instrumental in expanding Keywords Studios' Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers. You will join a global team and play a key role in developing go‑to‑market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross‑Keywords business opportunities.

You will also leverage your industry network to create new opportunities and support growth across multiple divisions.

• Develop and execute GTM strategies to drive adoption of new product features
• Build and execute strategic deals and partnerships to accelerate our Specialized Services adoption and revenue growth
• Represent the Player Engagement team as the primary point of contact for cross‑Keywords Studios business opportunities with a focus on Trust & Safety, Monetization, and VIP
• Receive and respond to customer RFI/RFPs
• Use existing networks within the games industry to open doors and create new opportunities for Keywords with a focus on introducing Player Engagement Services and expanding to other Keywords divisions

• Provide weekly, monthly, and quarterly business reviews on the cross‑KWS opportunity pipeline and progress

• Work closely with internal teams to drive alignment on business objectives and client initiatives
• Present proposals, negotiate deals, and communicate complex commercial opportunities effectively
• Promote a culture of accountability, collaboration, and customer obsession

• 5‑7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry
• Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP)
• Track record negotiating and executing complex deals in excess of $5 M
• Strong critical thinking, commercial creativity, and process‑driven execution
• Data‑driven mentality and ability to work through ambiguity
• High attention to detail and ability to perform under pressure and deadlines
• Excellent written and verbal communication skills
• Self‑motivated and able to thrive in a remote working environment
• Willingness to travel as required

Keywords Studios is dedicated to following a well‑established Equal Opportunities Policy. We endeavor to create a workplace which provides equal opportunities for all employees and potential employees.

• You send us your application with your updated resume.
• After reviewing your candidacy, we invite you to our online language assessment (Community Management and English) to better evaluate your written skills and your knack for content creation and community management. Our language test will require typing, so we would encourage you to take it on a computer and make sure you have the keyboard in your language settings to facilitate…