Purchasing Agent

At Office Luv
, we work diligently to streamline the ordering process for modern work spaces. Our clients rely on us to keep their offices and work environments running smoothly, and that starts with an operations team that is organized, efficient, and proactive.

We are currently looking for a Purchasing Agent to support the end-to-end procurement process. This is a role for someone who finds satisfaction in the details – someone who enjoys navigating logistics, coordinating cross-departmentally, and ensuring that every order is handled with precision.

"Work from Home"; however, candidates must be based out of the Chicago area.

The starting hourly pay rate for this role is $20-$22/hr, with flexibility to scale based on experience.

• You believe in creating the best possible customer experience
• You are able to successfully multitask
• You are incredibly detailed, love organization, and are driven by results
• You like working independently and are resourceful
• You are analytical and like to follow a well-defined system, but aren’t afraid to go off script and improvise when necessary
• You're personable, professional, and positive
• You have great communication skills and are comfortable interacting with vendors, customers, and account managers on a regular basis
• You have a flexible demeanor
• You are punctual, responsible, and willing to learn new things
• You believe that things can always be improved and never stop looking for ways to get better

• Fulfill orders on behalf of customers for a variety of products across a variety of vendors
• Place purchase orders with suppliers, schedule deliveries, and manage logistics
• Create and maintain accurate product listings in our catalog
• Adhere to documented standards around approved items, pricing, and vendors
• Verify purchase orders and acceptable vendors by comparing items/vendors requested to the catalog; clarify unclear items; recommend alternatives
• Foster and maintain strong relationships with Operations, Sales, Customer Success, and Finance
• Communicate through customer support channels regarding issues and the resolution of orders
• Proactively contact vendors on occasion to ensure on‑time deliveries, resolve stockouts, and address other problems.
• Verify receipt of items by comparing tracking information to customer feedback; resolve shipment errors with suppliers.
• Assist and contribute to process improvement projects within the department and across the organization

• Experience with online purchasing and data entry in a variety of software systems
• Good verbal and written communication skills
• Proficient in Microsoft Excel / Google Sheets