Regional Client Success Lead - Remote Work

Overview

Regional Client Success Lead — Remote Work

We are looking for a Regional Client Success Lead to join our team and support client relationship management for our regional accounts. You will work with a talented team to help manage client portfolios and projects. Your focus on client success strategies will help drive growth, strengthen relationships, and ensure client satisfaction across our services.

• Develop and maintain strong client relationships that support revenue growth and retention.
• Act as a client advocate, ensuring quality service delivery while identifying expansion opportunities.
• Guide and support a team of account managers, helping with client retention and project oversight.
• Research and evaluate opportunities for client expansion using data-driven approaches.
• Collaborate with cross-functional teams to ensure client satisfaction and align our solutions with their business needs.

• Experience in client services roles with success in managing business relationships.
• Background in team leadership or mentoring.
• Experience in the IT or technology services industry.
• Client services background with consultative approach and business development skills.
• Good level of English.

• PTO.
• An excellent compensation package, including base salary and commissions — well above the market average.
• Healthcare coverage (Vision and Dental).
• Life Insurance.
• 401K Plan.
• Strong sales operations, and travel & events coordination teams within the company to support your role.
• You can grow at the speed of your learning curve.
• Diverse and multicultural work environment.
• An innovation-driven environment that provides the support and resources for its professionals to thrive.