Business Analyst

You are applying for the position of
Business Analyst
for company
UNSW College
.Please fill in your details below to submit an application for this position.

This position is located in:
Kensington L5

• Full-time, fixed term for approximately 2 years (until 08.01.28)
• Kensington location, close to the light rail and 15 minutes from Central
• Hybrid work environment (work from home and in office)

We are seeking an experienced Business Analyst, with a focus on process improvement, to help us deliver efficiently, consistently, and to be future-ready. You’ll bring a strong mix of analysis and process improvement expertise, working with stakeholders across the organisation to simplify and standardise the way we work.

• Lead and facilitate workshops with cross functional stakeholders to simplify and standardise our end-to-end processes and design new lifecycle processes.
• Apply Lean and continuous improvement methods to drive simpler, standardised outcomes.
• Capture, analyse and document end to end processes and value streams.
• Support the delivery of process improvement frameworks, templates, and best practice approaches.
• Dig to understand the root cause of the business problem, be curious and ask why to ensure the problem is understood , why is it needed not just because you are told its needed.
• Clearly define opportunities
• Elicit, analyse and document business and functional and non-functional requirements

You will be a blend of curious, structured, and empathetic, who thinks critically and asks questions – to uncover what really matters. You listen deeply to what is said and importantly what is not said, reading between the Ines of business pain points. You’ll have a proven background in business and process analysis and excellent communication and influencing skills, enabling you to work across stakeholder groups at all levels to turn insights into practical, scalable improvements.

You’ll bring an ability to design and implement new processes, not just improve existing ones, using your familiarity with AI and automation tools to deliver value we can see and measure. Experience in higher education or similar complex organisational environments is preferable but not essential.

• Prime Location – Our open-plan offices in the heart of Kingsford are modern, bright, and filled with natural light, complemented by lush, vibrant plants. We're just a 15-minute tram ride from Central Station, with excellent dining options nearby.
• Celebrating Our People – We host numerous events throughout the year to celebrate milestones, special occasions, and achievements.
• Additional Leave – We offer 3 gifted (paid) days of leave for the end of the year.
• Opportunities for Growth – As we rapidly expand, we're seeking the right people to grow with us.
• Professional Development – Employees can access 50% tuition fees discount at UNSW Sydney (conditions apply). If the further education course you are doing is relevant to your role, we can provide financial assistance of up to 50%
• Discounted Memberships – we offer Fitness Passport, giving you heavily discounted gym memberships

A position description is available in the link below. To apply follow the prompts below. Applications close midnight 29 January 2026

• A CV detailing your qualifications and experience
• A cover letter briefly addressing the selection criteria