Delivery Manager

Swindon, United Kingdom
Northampton, United Kingdom
Dunfermline, United Kingdom

At Nationwide we aim to get things right first time, but when something does go wrong, we pride ourselves in putting it right for our customers quickly and efficiently. As our name suggests, the Remediation Centre of Excellence is a specialised cross community capability who rapidly assimilate knowledge and build an understanding of emerging issues and incidents in order to plan and deliver the required remediation for impacted customers.

Are you meticulous and methodical when it comes to planning a new piece of work with multiple work streams? Do you thrive under pressure working within a fast paced and challenging environment? Do you have an interest in mitigating risks and issues for complex scenarios? Can you quickly build new strong and lasting relationships with stakeholders? Can you work with ambiguity? If so, then a Delivery Manager role in the Remediation Centre of Excellence could be for you!

We are happy to consider flexible working approaches to help you perform at your best.

The working hours (per week) for this role can be between 30 and 35 hours.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, Northampton or Dunfermline office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Uncompromisingly Customer, whatever our role

The extras you’ll get

There are all sorts of employee benefits available at Nationwide, including:

Access to private medical insurance

A highly competitive pension to help you build a strong foundation for retirement

Access to an annual performance related bonus

Training and development to help you progress your career

A great selection of additional benefits through our salary sacrifice scheme

Life assurance to provide peace of mind for you and your loved ones in the event of your death

Wellhub – access to a range of free and paid options for health and wellness

Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society

We forge our own path at Nationwide.

As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.

If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.

At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.

We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.

We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.

This is an exciting opportunity within the Remediation Centre of Excellence – on a day-to-day basis you will own and support the management of Remediation projects through the full lifecycle from inception through to close-down. This will involve supporting the scoping, planning, estimating, and…