1st Party Debt Collection Specialist

Employer Industry: Real Estate Management

• Competitive hourly wage of $17.00 - $18.00 + commission
• Opportunity for substantial additional income through performance-based commission structure
• Generous paid time off, including 15 vacation days, 4 personal days, and 10 sick days
• Robust benefits package, including medical, dental, vision, and life insurance
• 401(k) with company match and a 6-week paid sabbatical after 10 years of service
• Onsite housing discounts available for team members at Greystar-managed communities

• Make 50-100 outbound calls daily to collect outstanding balances from former residents
• Respond promptly to client inquiries, ensuring accurate documentation and resolution
• Review and validate disputed charges on portfolio accounts
• Maintain accuracy of resident personal and confidential information
• Collaborate with internal departments to ensure smooth operations and effective issue resolution

• Minimum of 1 year experience in first-party debt collections, preferably in property management
• Experience in call center environments with strong communication and problem-solving skills
• Familiarity with remote work settings and demonstrated reliability in work-from-home environments
• Proficiency in word processing, spreadsheet, and property management software (Yardi or One Site)
• Ability to handle confidential information with discretion and privacy

• Background in third-party debt collections, ideally in property management
• Proven track record of success in a fast-paced collections environment
• Strong organizational skills and attention to detail
• Experience with database management programs
• Knowledge of applicable laws and regulations related to debt collection

#Real Estate #Debt Collection #Career Opportunity #Competitive Pay #Benefits Package

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