Sea Export Lead

Overview

Are you ready to take the wheel and make logistics run like clockwork?

The Sea Export Team Lead is responsible for overseeing daily operational activities within the Sea Export department. This role ensures functional excellence, high productivity, regulatory compliance, and superior customer satisfaction. The Team Lead also supports current customer portfolio growth and engages in continuous improvement efforts to enhance operational efficiency.

• Maintain daily communication with customers, agents, and internal colleagues.
• Engage with regular and potential customers to identify and generate new or expanded business opportunities.
• Maintain up-to-date knowledge of FMC rules and regulations and understand their application to LEMAN’s business operations.
• Ensure all shipments meet customer service level standards.
• Ensure legal compliance with government export regulations and proper export administration, including securing appropriate licensing for ocean shipments.
• Prepare price quotations and route outbound international freight.
• Prepare and manage export documentation, including BL, HBL, SED, and cargo manifests.
• Create rate quotes and secure bookings according to customer requests.
• Maintain accurate and current customer profiles.
• Accurately invoice customers and agents in a timely manner.
• Ensure LEMAN receives complete, accurate, and timely billing from vendors and agents.
• Perform additional duties and responsibilities as assigned.

• Manage and balance the workload of Ocean Export department staff; recommend staffing changes when necessary.
• Promote a business environment that upholds LEMAN’s ethical standards, integrity, and corporate values.
• Regularly research and propose new methods or procedures to improve department efficiency.

• High school diploma required.
• Associate degree in Business, Logistics, or related field preferred.

• Minimum of 5 years of freight forwarding customer service experience.
• AES/FMC knowledge and experience preferred.
• Knowledge of dangerous goods (DG) requirements and/or pharmaceutical trade is a plus.

• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to perform calculations involving exchange rates, percentages, and volumetric conversions.

• Attractive Benefits: Enjoy a benefits package, including annual leave, medical coverage, free parking, discounted or free food, and more. Detailed information will be provided during the interview process.
• Flexibility: We understand that life is unpredictable, which is why we offer flexible working arrangements, where possible, to help you achieve a healthy work-life balance. You ll have the freedom to structure your workday in a way that suits you best, whether that means working from home, adjusting your hours, or taking time off when you need it.
• Sabbatical: Need a break from the daily grind? We offer sabbatical opportunities to take extended time off to recharge, explore your passions, and come back to work feeling refreshed and inspired.
• Investment in Professional Development: We re committed to helping our people grow and reach their full potential.
• Global Travel Opportunities: We re a global organization with offices around the world, which means that there are plenty of opportunities to travel and experience new cultures.
• Social and Company Events: We believe that work should be enjoyable, which is why we organize regular social and company events to bring our people together.

From Denmark to China, Vietnam to Mexico, we employ more than 800 talented and dedicated people. Established in 1900, LEMAN is a forward-thinking, value-driven, and people-centric organization. We endeavor to lead a culture of quality and collaboration, where everyone feels empowered to be their best. Every day, we help companies and people all over the world by delivering high-quality logistics and transport solutions.

We always strive to uphold our values in our approach to customers, colleagues, our surroundings, and the environment. We provide supply chain and transport solutions, and we offer our services in 150+ countries through our own offices and a network of close partners. Our approach is personalized customer care. We don t create standard products but focus on individual needs and solutions.

Leman is large enough to deliver high-quality global supply chain solutions while remaining small enough to care about each and every one of our customers.

Respect isn’t just a word—it’s how we treat every colleague, customer, and partner. Quality means getting the details right, so the job runs smoothly. Commitment is about showing up, solving problems, and going the extra mile, even when things get tough. These values guide everything we do.