Senior Manager, Payroll Implementation

Overview

Who We Are Is What We Do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We are creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy.

In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Capterra, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives.

With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.

• Lead multi-location payroll teams
• Manage client expectations and set expectations with Payroll Services Team both in-house and partner teams
• Communicate with clients, stakeholders, partners, and managers in a consistent manner
• Conduct regular service reviews with all PA clients
• Ensure periodic meetings, including setting agenda, recording minutes, distributing and following up on actions
• Manage client satisfaction data gathering, reporting and management
• Demonstrate ownership in issue resolution by investigating, sharing knowledge, and communicating clearly with all clients
• Build long-lasting, mutually beneficial relationships in the client community to improve the client experience
• Ensure timely and accurate service delivery as per client SLA’s

• Bachelor s degree in Business, Accounting, or a related field from an accredited institution
• 10+ years of Payroll Implementation experience and 5 years of experience managing payroll functions
• Strong working knowledge of local regulations and policies related to payroll
• Ability to prioritize multiple tasks while meeting deadlines
• Strong verbal and written skills to connect with clients and align with various stakeholders
• Strong interpersonal skills, explaining complex issues at an understandable level
• Advanced knowledge of local payroll software solutions
• Intermediate knowledge of Microsoft Excel
• Strong proficiency in English

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national…