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SaaS Renewal Manager — Client Success & Negotiations
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-01-23
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Penbrothers Live
Remote/Work from Home
position Listed on 2026-01-23
Job specializations:
-
Business
Client Relationship Manager
Job Description & How to Apply Below
A global SaaS organization is seeking a Renewal Manager to oversee the client renewal process. This role involves managing contract renewals, engaging clients in negotiations, and collaborating with internal teams to enhance customer retention. The ideal candidate will have a Bachelor's degree and at least 3-4 years of relevant experience in a client-facing role. Strong negotiation and communication skills are essential, as well as proficiency in tools like Salesforce and Zendesk.
This position offers opportunities for personal growth in a supportive environment.
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