Business Operations Manager

HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world’s most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust.

Our growing Business & Operations HxG team at HYBE America is seeking a seasoned Business Operations Manager to execute music business and operations within the label, including merchandise business and other artist IP–related business. The Business Operations Manager will also drive business goals for artists and artist IP–related businesses through hands‑on project management, cross‑functional coordination among many teams and companies, and operational execution to achieve those objectives.

Our ideal candidate is a hands‑on, solutions‑oriented operator who thrives in fast‑moving, creative environments. They are highly organized, adaptable, and comfortable owning projects end‑to‑end while collaborating closely with cross‑functional partners. They bring structure to complexity, communicate clearly, and are motivated by turning ideas into successful execution.

This is a full‑time, hybrid role based in our Santa Monica office, with in‑person collaboration 3 days per week and remote work 2 days per week.

• Develop, organize, and project short and long‑term music business initiatives (monthly, quarterly, annual), including defining milestones, targets, and deliverables, and execution timelines
• Own and manage business initiatives (including merchandise) and cross‑functional projects start‑to‑finish, including contracts, budgets, logistics, timelines, and execution
• Oversee day‑to‑day operational workflows for assigned projects and ensure smooth execution across teams and external partners
• Collaborate closely with departments across the label to ensure alignment on budgets, timelines, inventory, deliverables, and execution
• Identify operational risks and execution gaps and proactively implement solutions
• Provide hands‑on operational support when required, including on‑site coordination, logistics management, and issue resolution
• Support leadership with clear project updates, progress reporting, and execution insights

• Bachelor’s degree in Music Business, Business Administration or related field
• 5+ years of relevant experience in Business Operations, Project Management, or related functions
• Proven track record managing complex projects and cross‑functional initiatives
• Strong organizational and problem‑solving skills with attention to detail
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) OR Google Workspace (Sheets, Docs, Slides)
• Self‑starter with the ability to lead projects independently or in team settings
• Excellent written and verbal communication skills
• Knowledge of, or hands‑on experience in, the content/entertainment industry
• Fluency in Korean and English (spoken and written)

• MBA, PMP, or equivalent professional certification
• Experience in business operations or project management in the entertainment (preferably music and talent management) industry
• Ability to work with several levels of an organization in parallel, including ensuring quality implementation

• Microsoft Office (Excel, Word, PowerPoint)
• Google Workspace (Sheets, Docs, Slides)
• atVenu
• Shopify

Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know.

The salary range for this job is $90,000-$115,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role.

At HYBE America, you’ll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You’ll work with some of the world’s most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions.

• Medical, dental, and vision insurance
• Company 401(k) match up to 5%
• Flexible paid time off
• FSA
• Life insurance
• Wellhub membership that gives you access to gyms and fitness studios
• Excellent parental leave policies

HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.