Specialist, Business Operations

Employer Industry: Higher Education and Workforce Development

• Salary up to $72,500
• Competitive compensation, generous PTO, and paid holidays
• Comprehensive benefits including medical, dental, vision, and wellness offerings
• Opportunities for professional development and continuous improvement
• Fully remote position with a “remote-first” work philosophy
• Chance to make a significant impact on the lives of individuals in California

• Implement and assist in planning the Client Experience & Engagement Plan
• Lead improvements in client engagement activities such as onboarding and training
• Manage high-volume workforce processes, including onboarding and offboarding of ~4,000 employees
• Lead biannual regression testing and validation for Workday enhancements
• Track and analyze key performance indicators (KPIs)

• Minimum of three (3) years of experience in client-facing operations, workforce administration, or HR operations
• Proficient in Workday CRM
• Skilled in Salesforce, including Builder and Case Management
• Bachelor’s degree in Business, Communications, Human Resources, or a related field, or an equivalent combination of education and experience
• Experience in workforce development, community college systems, or nonprofit environments preferred

• Experience with employer of record (EOR), staffing operations, or regulated workforce environments strongly preferred
• Demonstrated ability to lead internal professional development sessions

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Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.