Business Analyst, II

Remote Work:
Hybrid

Overview:
At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose.

Here you are a part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally and globally. Come make an impact every day cutes analysis of business problems to be solved with Martech systems.

The ideal candidate will be curious about solving business challenges with the right people, process and technology solutions. We're looking for someone who is passionate about making the lives of people easier with smart technology solutions and has the curiosity to learn everything they can about the problem they're trying to solve and see solutions through to implementation.
This is a hybrid role 3 days onsite in Lincolnshire, IL or Holtsville, NY.

• Develop a keen understanding of the Zebra Marketing team, the people, the process the tools through stakeholder interviews, partner, customer and end user research and by digging in and getting your hands dirty
• Seek out ways to maximize investment in the Marketing Technology toolset to improve processes, productivity and make recommendations to scale tools to support the pace of the growing Marketing business
• Facilitate sessions with cross-functional teams to identify business requirements to solve complex business problems across Marketing Technologies
• Write business requirements, process maps, journey flows and any other documentation needed to fully communicate the Marketing vision and system technical requirements to make the vision a reality
• Prioritization of requirements based on keen understanding of the marketing business, needs of the stakeholders and technical level of difficulty to implement
• Shepherd the business requirements through the development process working with development teams in both Agile and Waterfall approaches
• Partner with team members and experts in Experience Design, Information Architecture, Search-Engine Optimization, Analytics, and Localization to bring Marketing Technologies to life
• Be the voice of Marketing within larger IT projects by providing input into technical requirements, system configurations, and related procedures that support business requirements
• Support IT testing events to ensure the working code delivered pays off on the business goals and needs
• Develop robust training and process flows to hand off support of the project, tool or process to a team to maintain while you dig into the next big problem to solve

• Bachelor's degree
• 2-5 years experience
• Microsoft Excel - intermediate skills
• Can present data in a visually compelling format to help business stakeholders understand the issues, possibilities and recommendations
• Microsoft PowerPoint - intermediate
• Presentation skills - intermediate skills required. Some formal training in public speaking/presentation skills preferred
• Must be able to work a hybrid schedule 3 days onsite in Lincolnshire, IL or Holtsville, NY

• Can synthesize complex data into themes, stories and recommendations
• Intermediate systems knowledge in assigned functional area
• AEM - Adobe Experience Manager (or other CMS platforms)
• SFDC (or other CRM platforms)
• Data management systems
• IIBA certification

Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workp

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We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

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