Customer Success Specialist, Attendee Registration; Cvent - Remote

Employer Industry: Event Management

• Competitive salary
• Comprehensive health, dental, vision, and life insurance options
• 401K plan with employer contributions
• Opportunity to work remotely or from the corporate headquarters in Wisconsin
• Accrued personal time off for vacation and sick leave
• Involvement in a global giveback program for volunteer service

• Collaborate with the Customer Success Manager/Director to align client goals with service delivery
• Manage financial and data processes, including payment requests and budget reconciliation
• Coordinate attendee experiences and manage on-site services for events
• Provide administrative support to the Customer Success team and assist with training and onboarding
• Participate in congress management and support services for life science accounts

• College degree or equivalent
• Minimum 3-5 years of experience in the meetings industry, specifically in operations
• Proficient in Cvent and knowledgeable about virtual and hybrid event options
• Proven excellent oral and written communication skills in both internal and client-facing environments
• Ability to travel at least 25% of the time, including internationally

• Experience in the pharmaceutical industry
• Demonstrated track record of successfully managing multiple projects simultaneously
• Familiarity with database management programs such as Lanyon

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.