Global Client Operations Coordinator

Publicis Groupe Founded in 1926 by Marcel Bleustein-Blanchet, Publicis Groupe is now the leading communication group in the world.

Overview We are searching for a client operations coordinator for one of our large global clients across our network. The client ops coordinator will deliver excellence in financial and operational governance and work to provide client satisfaction.

The ideal candidate will collaborate with teams around the world, forging strong relationships and supporting them in following global operations processes.

Work alongside our global coordination team, owning various tasks in managing operational processes.

Become a trusted partner for our global financial clients. Support our local markets in managing payment deadlines, PO and issue resolution, problem solving and responsiveness. Lead meetings with local teams to review operational processes. Take ownership of key agency operations related to coordination, tools, and database management.

Responsibilities Attention to detail

You will need to be responsible for managing aspects of the client globally.

This role requires an organized and process driven individual who can maintain financial tracking documents accurately, while also managing deadlines.

Take accountability for coordinating and leading meetings with both internal and client points of  responsible for verifying data accuracy within key files and dashboards and ensuring teams are following global operational standards.

You will need to develop a strong partnership with key stakeholders in managing all financial tasks.

Being a strong communicator who can forge relationships with the client.

Take responsibility for select tasks and see them through.

Owning recurring projects and ensuring they are done accurately and on time.

Work with our markets around the globe for the delivery of billing needs.

Execute existing processes and workflows while keeping our teams accountable for the tasks asked of them.

Communicate effectively with teams to foster strong relationships.

Qualifications Experience and Knowledge3+ years of experience related to operations / media finance

History of managing projects with and without supervision

Interest in global / international project management

Basic understanding of media

Experience in managing communication with clients

Technical Skills Advanced level capabilities with Microsoft Suite of products, specifically Excel Data management (ability to read and interpret data)
Reporting management (ability to interpret financial data)
Soft Skills Highly Organized Strong Communicator Problem Solver Process driven

Comfortable working in team environments

Time Management; need to optimize working hours across tasks and regions

Languages

English fluency is a must as this is a global role Italian fluency

Education

Bachelor's degree or country equivalent

What we offer

Learning & Development : a personalized learning path, an individual approach based on your needs, always on!

Corporate benefits : a platform dedicated to our people, full of offers, discounts, and more.

Corporate Wellness : access to online courses for your physical and mental well-being. Work From Home : 2 days per week.

We are committed to creating fair and inclusive experiences for all talents.
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