Corporate Accounts Director - Brands - GWW - US - Remote

Who We Are:

Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply® and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we’re proud to provide products to more than 25,000 hotels in over 100 countries.

Guest Worldwide is a wholly owned subsidiary of Sysco – an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting

The Corporate Accounts Director (Brands & NHOP) is responsible for developing and implementing the overall strategy for key corporate accounts through the development and implementation of annual customer business plans to drive revenue generation for the corporation. Additional responsibilities include contract negotiation, margin management, and category management.

• Act as primary corporate contact with assigned customers.
• Maintain, build, and expand the customer relationship and key points of contact at all levels within the customer’s organization.
• Coordinate, direct and develop key functional areas and team members within the company to achieve key performance objectives, including revenue generation and margin enhancement, and meet or exceed customer expectations for all assigned accounts.
• Functional area
  
  s include but are not limited to pricing strategy and administration, program development and implementation, category management, marketing, forecasting, rebate administration, sales reporting, brand standards, and product development.
• Lead and actively participate in the development of new products and programs with key internal and external stakeholders to address customer needs and bring value to the customer.
• Lead the planning and execution of all brand-wide initiatives.
• Lead all customer-facing activities including product presentations, trade shows, and customer-sponsored events.
• Create and implement customer business plans utilizing the OGSIM (Objectives, Goal, Strategies, Measurement, and Initiatives) template.
• Continuously update and revise plans to meet customer goals.
• Conduct business reviews with the customer at least quarterly.
• Oversee contract negotiation and implementation, including the master distribution agreement, rebate structure, and pricing structure.
• Lead the development and presentation of all Requests for Proposal
• Work closely with other functional areas including field Sales, Product Development, Marketing, Customer Service, Planning, Purchasing, and Finance to surround the customer and exceed their expectations.

• Bachelor’s degree in Business, Sales or Marketing required. MBA highly preferred.

• 10 years of related experience, including 5 years managing large, multi-location accounts. Hospitality background preferred.

• Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency.
• Ability to effectively present information and respond to questions from suppliers, customers, management and inter-department staff.
• Mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary.
• Able to manage large, complex projects.
• Uses time effectively.
• Excellent listening, negotiation and presentation skills.
• Ability to build and maintain strong relationships with staff and customers.
• Understand team dynamics and works well independently and within a team structure.
• Capable of working with others proactively and constructively.
• Works well with various personality types and diversity.
• Respond promptly to requests for service and assistance as needed.
• Follow up as needed.
• Identifies and resolves…