Royalty Data Operations Analyst; Remote

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At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well‑being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.

We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

The Royalty Data Operations Analyst plays a critical role in ensuring timely, accurate, and compliant contributor payments. In this role, you will work cross‑functionally to set up, maintain, and analyze data within the Royalties system and supporting data platforms. This position is responsible for managing data inputs into the Royalties system, resolving data and processing issues across multiple contributor accounts, and supporting accurate royalty reporting and payments.

It also includes supporting system enhancements, testing initiatives, and data‑driven problem solving to continuously improve royalty processes and data quality.

• Prepare, validate, and process monthly sales files to ensure accurate and timely royalty reporting
• Extract, transform, cleanse, and import royalty‑related data from multiple internal and external sources
• Serve as a primary point of accountability for accurate, complete, and timely deal setup in the Royalties system
• Maintain auditable documentation for all deal setup changes and perform periodic audits to ensure data accuracy
• Process contract amendments to ensure royalty payments are reflected in the correct accounting period
• Analyze unprocessed or suspended sales to identify root causes and resolve issues efficiently
• Prepare and import manual royalty sales upload files as needed
• Critically analyze royalty reports and deal configurations to identify potential errors, assess downstream impacts, and ensure payments are accurate and on time
• Participate in testing royalties system upgrades, enhancements, and process improvements
• Develop working knowledge of internal systems, policies, product structures, and strategic priorities
• Collaborate with Author/Publisher Relations, Technology, Finance, Accounting, and Product teams to support accurate royalty data maintenance
• Gather, synthesize, and analyze royalty data to support author, publisher, and rights holder inquiries
• Communicate findings clearly and concisely within a broader project or issue‑resolution framework
• Maintain organized workflows, documentation, and task tracking to support effective workload and project management

• Bachelor’s degree or minimum of 3 years of equivalent experience in a professional role performing similar work
• Strong proficiency with MS Office, especially Excel (pivot tables, lookups, data validation)
• Proven ability to manage multiple priorities and high volumes of detailed work with strong attention to detail
• Demonstrated initiative and ability to take ownership of assigned responsibilities
• Outstanding reading comprehension, communication, organizational, and problem‑solving skills
• Willingness to work in a fast‑paced environment where overtime hours can be needed to meet deadlines

• Experience with royalties systems, ERP platforms, and reporting tools (e.g., SAP, Power BI)
• Experience reading and interpreting contract terms as they relate to royalty processing
• Familiarity with data analysis, reconciliation, or financial operations processes

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality…