FECS Systems Administrator

Overview

This busy and varied role is based in the Systems team, within the FECS (Finance, Estates and Commercial Services) professional service, and your work will help ensure the smooth running of systems that underpin the university’s business needs.

• Perform daily system checks and maintain system health.
• Resolve issues or appropriately escalated to higher support tiers.
• Ensure data accuracy and integrity across multiple student‑ and staff‑facing systems such as Unit4 ERP, Flywire, Kinetics, Resource Booker, Continuum and other access control systems.
• Support system integrations, upgrades and module implementations.
• Develop reports and assist with data manipulation where required.
• Deliver staff training on key system processes and produce clear training materials.
• Manage service‑desk tickets and emails, resolving issues directly or escalating them when necessary.
• Collaborate closely with systems developers, technical leads and other administrators to maintain high‑quality support and contribute to future projects.

• Demonstrable working knowledge of computerised business systems in a complex organisation.
• Strong focus on customer service and the ability to prioritize competing demands.
• Excellent organisational skills and strong problem‑solving capabilities to understand and resolve complex issues.
• Proficient with Microsoft Office and knowledgeable of database systems, with the ability to manipulate data and develop reports.
• Ability to deliver user training and create clear training materials such as guides and videos.
• Effective communication skills suitable for engaging with colleagues at all levels of the university.

This post is based at our lively Frenchay campus.

We are one of the largest providers of Higher Education in the South West with 38,000 students and 4,000 staff from right across the globe. We offer a wide range of employee benefits, retail savings, onsite nursery and opportunities for training and personal development.

UWE Bristol recognises the power of a truly diverse university community. We are proud to be part of a vibrant, multicultural city that celebrates diversity, and we’re always looking for talented people from all backgrounds to join us. As a Disability Confident employer, we welcome applications from those who identify as having a disability.

If you would like to speak to us to find out more about this role please contact Linda Cunningham by email  Interviews will be scheduled to take place at our Frenchay Campus. This is a full‑time, permanent post, working 37 hours per week. This post is available on a job share basis for applicants wishing to work part time. The role is campus‑based at least 50 % of your time, with the opportunity to work from home on the remaining days.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. Should you be shortlisted you will be asked to provide your right to work documents at your interview.

We’d love to hear from you – if you are excited about joining us at UWE please complete our application form. Salary: £31,236 to £34,610
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