Deal Desk Analyst; Mid or Evening Shift & Weekend Shift

Deal Desk Analyst (Mid or Evening Shift & Weekend Shift)

Description

Keeper Security is hiring an experienced and proactive Deal Desk Analyst to join our Sales Operations team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for collaborating with sales to support the structure and optimization of deals.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging.

Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at

About the Role

As a Deal Desk Analyst, you will work with the Deal Desk Manager and assist with the day-to-day deal desk operational functions, providing complete accuracy to all submitted invoicing sale transactions. You will collaborate closely with sales and other supporting functional teams to ensure process efficiency while advising the Director of Sales Operations on all aspects of the deal desk global processes.

Shift:
Tuesday - Saturday, 10a - 6:30p CT
OR
Sunday - Thursday, 6p - 2:30a CT

• Help manage and facilitate the end-to-end deal process, from opportunity creation to deal closure
• Act as a point of contact for the sales team for all deal‑related inquiries and approvals
• Develop in-depth knowledge of Keeper’s licensing and pricing models to provide deal structuring and quoting sales support
• Analyze and structure deals to align with company pricing strategies and profitability goals
• Help manage the day‑to‑day deal approval process, connect with sales as needed, ensuring the accuracy of deal submission at all levels
• Work closely with sales, finance, and legal teams as required to support transactional needs
• Provide ongoing training and guidance to the sales team on deal desk processes, pricing guidelines, and policy education
• Communicate effectively across the organization and at all cross‑functional team levels
• Conduct detailed analysis of deals, including profitability, discounting trends, and deal velocity
• Analyze pipeline data to identify trends, insights, and areas of opportunity in the Quote to Cash Cycle that can be used to improve deal performance
• Implement best practices and standard operating procedures to enhance efficiency and accuracy
• Work in a highly productive environment with minimal oversight, setting priorities and goals to drive fulfillment

• 2+ years of experience in a deal desk, sales operations, or similar role
• Knowledge of the SaaS industry and subscription‑based business models
• Knowledgeable about finance/revenue recognition and contract guidelines
• Understanding of sales processes and contract management
• Proficiency in CRM systems (e.g., Salesforce)
• Passionate about data and analytics as a lever to improve business performance
• Highly skilled problem solver with the ability to make thoughtful decisions in a fast‑paced environment
• Detail‑oriented with strong organizational skills and the ability to manage multiple priorities
• Excellent communication and interpersonal skills with the ability to collaborate effectively with various teams
• Bachelor’s degree in Business, Finance, Economics, or a related field or equivalent work experience
• Due to this role’s involvement in FedRAMP and Gov Cloud, all applicants must be a “U.S. Person”

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Classification:
Exempt

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E‑Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.