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Remote CX Insights Analyst

Remote / Online - Candidates ideally in
Jawa Barat, Indonesia
Listing for: Zurich Insurance
Remote/Work from Home position
Listed on 2026-01-17
Job specializations:
  • Business
    Data Analyst, Business Systems/ Tech Analyst
  • IT/Tech
    Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
A leading insurance company seeks a Customer Experience Analyst in Jakarta Timur to analyze customer interactions and enhance their journey. The ideal candidate will have a bachelor’s degree and 1–3 years of experience in customer experience or analytics. Responsibilities include collecting and analyzing data, customer journey mapping, and collaborating with teams to drive improvements. Strong analytical and communication skills are essential for this role.
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