Business Intelligence Analyst; Remote

Business Intelligence Analyst (Remote)

Company:
Care First Blue Cross Blue Shield, Greater Baltimore Metropolitan area.

Purpose
This position supports the modernization and redesign of the Utilization Management department by using data analytics to support key business initiatives, develop data visualizations for analysis and problem solving, and lead the creation of operational dashboards in Power BI to support data‑driven decision making for the business leadership team.

• Provides healthcare analytics support to generate insights in the form of dashboards, metrics, or reports for UM related solutions.
• Operates as a thought partner with business leads to perform both proactive and reactive analysis for key stakeholders and derives insights between key metrics and their drivers.
• Develops meaningful reports and analysis for the UM leadership team, team members and related stakeholders and presents on findings.
• Monitors key performance indicators and balanced scorecards to aid in improved decision making.
• Supports infrastructure that fosters analytical rigor and develops models and tools that drive healthcare strategy.

• Education Level: Bachelor’s Degree in Statistics, Mathematics, or related field OR in lieu of a Bachelor’s degree, an additional 4 years of relevant work experience.
• Licenses/Certifications (Preferred): Certified Business Intelligence Professional or Certified Business Analysis Professional (CBAP).
• Experience: 3 years experience with business intelligence tools, data analytics and/or database management systems.
• Preferred Qualifications:
  • Experience creating dashboards to support internal productivity reporting and external KPI reporting.
  • Knowledge of utilization management from a payer perspective.
  • Understanding of utilization management processes and industry standards and ability to lead the creation of operational dashboards in Power BI.
  • Overall technical knowledge of Guiding Care, Facets, and other key systems.
• Knowledge, Skills, and Abilities (KSAs):
  • Ability to translate technical complexities to key business stakeholders.
  • Ability to learn and understand all areas of operations within the organization.
  • Ability to think creatively and critically and thrive in a fast‑paced environment.
  • Proficient in business intelligence software, such as Power BI, Qlik, or Tableau.
  • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers while providing positive customer service.

$69,048 - $137,137

Care First Blue Cross Blue Shield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Please visit our website to apply:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle small controls. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Must be eligible to work in the U.S. without sponsorship.