Buyer, Procurement

About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California;
Columbus, Ohio;
Austin, Texas; and New York City, NY (opening Summer 2026).

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

Upstart’s Procurement team is a new function and we are in the process of building the team. The team will be responsible for developing policies/processes, negotiating deals that provide goods/services at the best possible price, implementing tools and systems that will aid in the automation of the procurement function, and collaborating with various teams to minimize third party risk.

As the Buyer at Upstart, you will have responsibility for guiding users through the Procure‑to‑Order (P2O) process and ensure that all controls are followed resulting in minimal risk while ensuring a great customer experience.

• First line of support for end users in the Procure-to-Order process. This involves guiding end users through intake, providing training, and fielding questions.
• Monitor requests entered by users to ensure requests are moving towards closure, collaborating with SME groups on stale requests, communicating with end users and escalating to management where necessary.
• Ensure compliance with procurement policies and procedures for all purchases
• Maintain and support new and legacy data included in Procurement’s database
• Process and manage POs through Procurement Systems
• Report on Metrics (Monthly and Quarterly)
• Create dashboards and swim lane process flow documentation
• Conduct pricing negotiations for low risk purchases
• Knowledge of contract terms to ensure terms and conditions are accurately reflected in POs
• Supports the company’s Supplier Diversity initiatives and maintains database of qualified diverse suppliers
• Manages Docusign requests for execution of agreements
• Collaborate cross‑functionally with legal, finance, operations and business units to ensure end‑to‑end alignment on sourcing and contracting activities

• 3-4 years prior experience within an indirect procurement function
• Ability to work efficiently in a fast‑paced, hyper‑growth environment
• Team player and self‑starter with a can‑do attitude
• Prior experience working as a Buyer in a Procure‑to‑Pay platform(s)
• Detailed orientation and ability to execute
• Ability to work and collaborate across all levels
• Working knowledge of Microsoft Suite and/or GSuite applications
• Working knowledge of contract management systems
• Analytical skills and ability to interpret information from various sources
• Ability to effectively communicate both verbally and in written form

• High School Diploma or GED, Business, Supply Chain or equivalent line of business
• 3-5 years in an indirect procurement function
• Hands‑on experience with ZIP Procurement Intake, supporting procurement workflows, intake automation, and change order processing across cross‑functional teams

This role is available in the following locations:
Remote

The team operates on the East/West coast time zones.

As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to still spend high quality time in‑person collaborating via regular onsites. The in‑person sessions’ cadence varies depending on the team and role; most teams…