Company Description
PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare—the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business.
We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world‑class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process.
Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values- Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
- Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
- Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
- Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
- Better together: We check our egos at the door. We work together, so we win together.
Clients are based primarily in IL, WI, and NE. Candidates that live within these states are preferred. Work arrangement is either Remote/Work From Home or Hybrid based at our Chicago, IL.
Press Ganey OverviewPress Ganey improves the Human Experience in healthcare through innovation, data‑driven insight, and action. We bring deep expertise, layered on top of groundbreaking technology. And together? That’s where the magic happens. We partner to center every organization around the individual, and the experiences of patients, members, consumers, and employees, so our clients can unlock their people’s potential and build stronger, healthier communities.
As a member of our Growth team, you’ll position these solutions that bring together the data, tech, insights, and personal expertise to propel our client’s organization into a new era. Our proven solutions are the right answer to healthcare’s once‑unsolvable problems.
Data Points- 1B patient + 3.1M caregiver voices
- 1 Human Experience (HX) platform
- Partner with over 41,000 hospitals, health plans, and life sciences organizations
- 98% of U.S. Health Plan enrollees represented
The Area Vice President’s primary responsibility is to retain assigned health system and provider clients by securing long‑term renewals of existing contracts, as well as growing revenue by selling Press Ganey solutions to the clients.
Duties and Responsibilities- Serve as the overall strategic relationship manager for the client and be responsible for retaining existing client revenue through outstanding relationships at all levels, especially within the executive suite.
- Deliver consistently on financial growth targets (quota) for new and expansion business within defined clients.
- Create comprehensive client plans that outline strategies for achieving client objectives and financial growth targets (quota).
- Gain and maintain a comprehensive understanding of the entire product portfolio, including features, benefits, and use cases.
- Understand how the products compare to competitors’ offerings, including strengths and weaknesses.
- Participate in all required training…
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