Strategic Customer Development Manager, England - Business Cards & Payments; Remote-Eligible

Overview

Strategic Customer Development Manager, New England - Business Cards & Payments (Remote-Eligible) role at Capital One. This position focuses on deepening client relationships, growing spend, and partnering across teams to deliver value to small business and commercial card customers.

• Manage a portfolio of clients with a focus on retention, growth, and risk management
• Analyze the company’s total business spend to identify opportunities to leverage Commercial or Small Business Cards
• Offer ongoing vendor match and spend enablement services; leverage results to increase AP file penetration
• Learn about the client and their industry vertical; understand purchasing needs and behavior
• Become a trusted advisor by building positive relationships, handling client needs, and coordinating client appreciation activities
• Resolve issues and provide timely solutions to clients
• Monitor portfolio metrics and perform quarterly account reviews
• Partner across the value chain to meet client needs
• Seek new business referrals once relationships have been established

• At least 5 years of experience in a Business Client facing role

• Bachelor’s Degree or military experience
• At least 7 years of experience in a Business Client facing role
• At least 2 years of experience supporting business credit card products
• 1+ years of experience using , Microsoft Office and Google Applications

Capital One is open to hiring a Remote Employee for this opportunity.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based on hours.

Sales Territory: $138,100 - $157,700 for CML Card Client Development Manager

Remote (Regardless of Location): $138,100 - $157,700 for CML Card Client Development Manager

Richmond, VA: $138,100 - $157,700 for CML Card Client Development Manager

Candidates hired to work in other locations will be subject to the pay range for that location, and the actual salary offer will be in the offer letter.

This role may be eligible for performance-based incentives, including cash bonuses and/or long-term incentives (LTI).

Capital One is an equal opportunity employer (EOE, including disability/vet) and promotes a drug-free workplace. Capital One will consider qualified applicants with a criminal history in compliance with applicable laws. If you require accommodation during the application process, contact Recruiting Accommodation at or Recruitin All information provided will be kept confidential and used only to provide reasonable accommodations.

Capital One does not provide, endorse, or guarantee third-party products or services. Some statements refer to entities in Canada, the United Kingdom, and the Philippines as applicable to specific postings.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Sales and Business Development