Chief of Staff - London

Join to apply for the Chief of Staff - London or Zurich role at blp

blp is a high-performance ETH and HSG spin‑off redefining ERP automation with AI. We solve real enterprise problems with cutting‑edge tech and a strong sense of ownership. Our solution is in production across 40+ countries, used by 20,000+ daily active users, automating 70,000+ processes every day. Our AI‑driven ERP automation is transforming finance, procurement, logistics, sales, and more. As one of Switzerland’s fastest‑growing SaaS scale‑ups, we are proudly self‑financed and fully employee‑owned, with a growing customer base that includes Fortune 500 companies.

We have been recognised with the Linked In Top Startup Award and are headquartered on Zurich’s iconic Bahnhofstrasse.

We're seeking a Chief of Staff to serve as our internal SWAT team — tackling immediate short‑term and strategic long‑term challenges across our fast‑growing startup. You'll address diverse issues from developing sales metrics to streamlining the implementation of blp with new clients. This role requires quick learning, adaptability, and rapid problem‑solving. Previous Chief of Staff projects included ISO compliance preparation, entity setup, sales structure development, and customer segmentation analysis.

This role is an onsite position in Zurich, Switzerland and flexible for occasional remote work.

• Serve as an internal troubleshooter, addressing and preventing organizational challenges
• Fill operational gaps in our rapidly scaling environment
• Design and implement performance metrics for sales and implementation teams
• Create standardized workflows connecting sales operations and project delivery
• Facilitate cross‑departmental collaboration
• Analyse data to identify improvement opportunities
• Develop comprehensive playbooks for key processes
• Advise leadership with data‑driven insights

• Bachelor or Master’s degree from a top‑tier university, in a STEM field
• 2 years of experience in consulting
• Strong operational execution skills
• Entrepreneurial mindset with ability to adapt on the fly
• Versatility across different business functions
• Strong analytical capabilities for meaningful metric development
• Exceptional communication bridging technical and business stakeholders
• Strategic thinking with precise execution
• Comfort with ambiguity in fast‑paced environments
• Self‑motivation to work independently on diverse challenges

• Experience with project management software and CRM systems
• Track record implementing process improvements
• Experience with software implementation and customer‑facing roles

• Drive meaningful impact by solving critical organizational challenges
• Fast promotion path with attractive bonus scheme, including equity
• Collaborative environment for high performers
• Lead high‑visibility projects with executive exposure
• Work at the intersection of strategy and execution
• Develop valuable skills in problem‑solving and process optimization