Head of Account Management

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We're looking for a Head of Account Management who enjoys building strong relationships and working collaboratively to help customers achieve great outcomes.

If you're passionate about the construction sector and comfortable navigating a mix of Major Private Clients and Public bodies, this could be a rewarding next step.

In the role, you'll be:

• Leading our approach to customer relationships, making our customers feel supported and well understood
• Reaching out to new customers and developing fresh partnerships that align with our strengths and values.
• Working closely with colleagues across bids, commercial, operations and delivery to help shape clear, compelling proposals.
• Supporting the customer journey through delivery, ensuring a smooth experience from initial engagement through to project completion.
• Offering guidance on Private and Public sector procurement routes and contract models.

You will be a great fit if you have:

• Experience in account management or business development within the Building sector.
• A solid understanding of Major Private and Public sector procurement and how different contact models work in practice.
• A collaborative style, and the ability to build trust with both customers and internal teams.
• Strong communication skills and a natural ability to listen, understand and support client needs

Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more...

Operating across England and Wales, our buildings teams create places where people live, are cared for, work, learn, meet and have fun, with a focus on the aviation, health, defence, education and development sectors.

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit https://disabil

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at candidate recruit