Account Manager

About Us

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services. We create connections хуж that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago,ierst with locations in 50+ countries worldwide, our team of 1,800+ people is committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people who want to be part of something special, can rise to our standards and love to bring their unique perspective to the table.

We promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

We’re looking for an Account Manager to join our dynamic team. In this role, you will drive strategic business initiatives and optimise how we do business with key client accounts. You will focus on all aspects of client response ร including follow‑up and deliverables. You will be directly responsible for account growth and retention, managing client program initiation and supporting business development internally and externally.

This role will have you leading, collaborating, challenging the status‑quo and constantly reaching for the next step with your customers.

• Manage tasks for client response, client follow‑up and client deliverables
• Work with operations management to identify customer opportunities for process improvement, consulting solutions, strategy and growth
• Handle and respond to requests for budget proposals or inquiries for information
• Directly accountable for account relationship, meeting client expectations and BCD M&E account financial performance
• Ensure client profiles are maintained, updated and accessible
• Serve as liaison between client and internal support teams; you are the #1 advocate for the internal support team and BCD M&E to the client

• Building strong relationships with internal/external customers and teams
• Implementing and managing accounts
• Budget development and cost management
• Handling confidential information with discipline and professionalism
• Identifying opportunities through industry trends with a consultative approach on client recommendations
• Proposal development and presentations

• 3+ years of experience in an executive support, salesアウト支援 or related role
• 4‑year degree in a business‑related program (or equivalent experience)
• Excellent communication and presentation skills
• Experience with Life Science Meetings management

• This is a remote position
• Travel up to 15% is required for this role

Click Apply to submit your application through our career site.

Flexible Working
We believe that a flexible working environment is key to getting the best out of our teams. You will be supported to work where you need to and when you need to, depending on how you work best.

Room to Grow
Our work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone Has a Voice
We thrive on conversations that spark curiosity and empathy. Every voice is heard, considered and respected.

Make Your Move The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career – there’s always room to move.

We’ve Got You Covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re Positive. You’ll Love It.
It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

Salary
We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Account Manager is between $75,000 – $85,000. The actual pay depends on your skills, assessor qualifications, experience, geographical location and project budget.