Supplier Relationship Manager - Intra Group Relationships

Location: Salford

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Supplier Relationship Manager - Intra Group Relationships page is loaded## Supplier Relationship Manager - Intra Group Relationships locations:
Salford Quays:
Central London time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 1, 2026 (19 days left to apply) job requisition :
R1211316

Job Description:

** Supplier Relationship Manager - Intra Group Relationships
**** Hybrid working with 3 days per week working from home
**** Salford Quays Manchester, London, Brighton, Staines or Leeds
**** 12 month Fixed Term Contract
**** Salary £51,800 - £64,700 per annum
**** Fantastic benefits including 10% Management Bonus Scheme and generous pension
**** Part time 3 days (22.5 hours) per week
** Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

As our IGA focussed Supplier Relationship Manager you will be responsible for maximising the in-contract relationship from Bupa’s strategic suppliers. This includes, managing the suppliers within Bupa’s Supplier Management Framework, ensuring compliance to Bupa regulatory obligations, reducing contract cost and extracting value and building and maintaining strong relationships with suppliers to obtain optimum performance from the supplier.

Building and managing relationships with our stakeholders is essential as you'll be covering provision to insurance, keeping internal contracts up to date and reporting them to our regulators and managing compliance.
** How you’ll help us make health happen:
*** Onboarding suppliers post contract award, managing suppliers against the Supplier Management Framework and building and maintaining ongoing relationships with suppliers.
* Leading regular governance review meetings with strategic suppliers to review supplier performance against contract, including SLA performance, cost reductions, continuous improvement opportunities and quality of service. Ensuring suppliers fulfil FCA compliance (where applicable).
* Owning and managing supplier risk profile to manage and mitigate supply chain risks, reducing the risk of financial or reputational damage. Undertaking due diligence and assurance reviews with suppliers. Resolution of operational and service incidents ensuring that root cause analysis is undertaken and processes are amended/implemented where appropriate.
* Driving the strategy of the category, collaborating with suppliers and internal stakeholders to drive innovation, efficiencies, business development opportunities and generating additional value to both parties, ensuring Bupa is a customer of choice.
* Leading internal reviews with key stakeholders to identify business needs and tangible service improvements and translating them into relationship development plans with suppliers.
* Developing and maintaining plans to prioritise and implement continuous improvement in terms of service, cost, risk and flexibility,
* Instigating and developing action plans to remedy poor supplier performance and managing these plans through to successful conclusion. Ensure smooth implementation of service improvement projects and successful handover to operational business stakeholders.
* Leading market scanning and benchmarking to monitor the direction of the supply market,  ensure competitiveness of the supply base and shaping the strategy of the category.
* Providing regular Management Information reports and updates to the business stakeholders at all levels of the organisation.
** Key Skills / Qualifications needed for this role:
*** Experience in managing supplier against the requirements set out in the FCA (SYSC 8/13) and PRA handbook.
* Experience in either supplier assurance or audit
*…